Frank Luciano | Page 16

Fantastic Experience I initially spoke with Frank on the phone about a truck online, I came to look at the truck I was interested in. It was not available to look at as i I initially spoke with Frank on the phone about a truck online, I came to look at the truck I was interested in. It was not available to look at as it was waiting on a part, but Frank apologized offered me a water. We then sat down to talk numbers and financing we came to an agreement pending me looking at the truck, Both Frank and Chris were very friendly and worked to have the truck ready the next day, which they did. I was able to take the truck for a test drive with Chris the sales manager he joked that it had been 20 years since his last test drive with a potential customer. I loved how i was treated and it was the smoothest car purchase i had experienced even with the temporary set back. Both Frank and Chris are great guys and I will be recommending to everyone interested in purchasing a car to check these guys out first. More

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Excellent service! Thank you Frank! Frank Luciano, our dealer was very enthusiastic about helping me to get a new car. He called me not too long after i showed my interest getting a Ford Frank Luciano, our dealer was very enthusiastic about helping me to get a new car. He called me not too long after i showed my interest getting a Ford online, we set up an appointment very quickly. Although we showed up to the dealer shop later than our appointment time, he was very understanding and helpful till the end of the process. He was all ready to present other options for me. Also, he has the sense of humor that I liked! More

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Great experience ! Very kind and courtesy, could tell we were new at this but was very patient and I don't feel like they saw an opportunity to make a quick sell and ran Very kind and courtesy, could tell we were new at this but was very patient and I don't feel like they saw an opportunity to make a quick sell and ran with it. I feel they took my needs into consideration. More

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Outstanding customer service. Frank Luciano I bought a Ford Focus S. I really love this car and Thanks to Frank Luciano and his great Customer Service Skills he answered all my questions and mad I bought a Ford Focus S. I really love this car and Thanks to Frank Luciano and his great Customer Service Skills he answered all my questions and made me feel confident with my purchase. Robert Picanzo More

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Stellar!!! I bought a Ford Lariat for my husband from Frank Luciano, the internet manager. He is a super salesman, but so much more! We followed him from anoth I bought a Ford Lariat for my husband from Frank Luciano, the internet manager. He is a super salesman, but so much more! We followed him from another dealership because he not only gets you the best deal but is a man of his word!!! He is likeable, has integrity and truly cares about his customers. We will continue to have him take care of us!! We also met Chris Montana, the sales manager, and he was also warm and welcoming! Thanks guys for a Genuinely Outstanding Experience!!! Maureen and Frank More

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Frank Luciano Frank is the best salesperson ever - honest and always willing to go the extra mile to make sure the customer is satisfied. Be sure to see Frank for Frank is the best salesperson ever - honest and always willing to go the extra mile to make sure the customer is satisfied. Be sure to see Frank for your next automobile purchase - you will be pleased. More

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Amazing experience! My day with ford country was absolutely amazing. I was looking online for a used Ford Focus and frank Luciano got in touch with me. What i loved the m My day with ford country was absolutely amazing. I was looking online for a used Ford Focus and frank Luciano got in touch with me. What i loved the most about him was his honesty. I never felt pressured in any way and the day was really easy going. Not your typical dealership. After test driving it and running my credit, things weren't looking so good for me. But Ford was there for me. Chris stepped in and found a way to get me into a brand new Ford Focus. I couldn't believe it. Every one was so kind to me. The service in EVERY way was outstanding. I always had a smile on my face and felt very at ease. Scott in finance even made signing all the paperwork a good time! I never knew buying a new car would be so much fun! I honestly can't wait to pay this one off so I can come back and visit to get my next car from Ford Country! More

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2015 ford truck, K haas , salesman frank.. Learned not to buy truck at night. Brought in for doors not lined up .they had to drive it 32 miles round trip to the body shop. Was told nothing wron Learned not to buy truck at night. Brought in for doors not lined up .they had to drive it 32 miles round trip to the body shop. Was told nothing wrong with it ,sent back , ford country calls over to body shop with sent pictures of miss alignement .. (Good body shop leader over there.....) back over to body shop , 32 more miles round trip. Does ford country replace gas spent on trips????? No..... After wanting to wax truck having a month.. I get up in bed of truck and see a nicks of paint on top of cab with different levels of paint. (Ask to see photos if you wish...) probably had to be caused at factory paint line...(Good quality control.). Back over to body shop for a couple a weeks ... 32 more miles put on truck round trip... Was gas put in buy ford country for another trip?? NO...called a few weeks later that truck was ready , went to pick it up and there was gummy substance on back corners of rear cab that took ford country helper to clean off.. Took him every bit 10-15 minutes with a chemical. .. Do people now have to stand up in the bed of a truck to check for a truck they might buy? Refer back to the good quality control whether it be at the factory or the dealer... I asked other men in my neighborhood that have newer trucks if they stood up in back of bed to check things over, and they all said no....so i guess i did not do the wrong thing...Have not owned a ford for over 20 years and thought .... hey why not give one a try.. What do think my review should be?... More

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Great Dealership with Great people New or used these folks are honest detailed professionals with great products at fair prices! Frank Luciano made our time at the dealership friendly New or used these folks are honest detailed professionals with great products at fair prices! Frank Luciano made our time at the dealership friendly and fast, he was great! Dan and Chris at the deal desk are the best!! Thank you guys, all of you! If you are looking for a new or used car or truck, don't make the mistake of not going to see what this dealership and these professionals have to offer!! R C Henderson Nevada More

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