Frank Cooke | Page 2
MINI Sales Manager
MINI of the Main Line
130 Montgomery Ave
Bala Cynwyd, PA 19004
23 Reviews
Write a Review23 Reviews of Frank Cooke
August 11, 2021
$95 oil change….. $700+ to replace rear break pads…… kept my car for 3 days AND A WEEKEND before even PULLING IT IN TO SERVICE IT. Waste of time, money, and energy. Never coming back. Don’t waste money here my car for 3 days AND A WEEKEND before even PULLING IT IN TO SERVICE IT. Waste of time, money, and energy. Never coming back. Don’t waste money here - if your car is still under warranty then maybe it’s an option. No thanks otherwise. Also they say they’ll be in touch but I never got an update without calling. More
July 24, 2021
Service was very prompt and I was kept in the loop throughout the entire process. I also appreciate that Frank took the time to explain the issue with my car and made sure I was satisfied with the ser throughout the entire process. I also appreciate that Frank took the time to explain the issue with my car and made sure I was satisfied with the service. Will be returning to the dealership for future service appointments! More
April 13, 2021
Clean, organized, polite and prompt. The moment they realized it would take longer than a few minutes. I was offered a loaner car. Even was offered a choice of which loaner realized it would take longer than a few minutes. I was offered a loaner car. Even was offered a choice of which loaner More
Other Employees Tagged: Ed Frazer , Frank @ the service desk
March 28, 2021
Very respectful and helpful dealership. I was able to find my dream Mini. Details efficiently handled. I would work with this dealership in the future. find my dream Mini. Details efficiently handled. I would work with this dealership in the future. More
Other Employees Tagged: Michael Madeira
January 25, 2021
Excellent service! Fast, helpful and knowledgeable. Frank in service was exceptional! He even dropped my car back off at my home this afternoon! Very much appreciated him! in service was exceptional! He even dropped my car back off at my home this afternoon! Very much appreciated him! More
July 20, 2011
The staff was fantastic, they were very nice and full of information regarding the vehicles my husband and I were interested in. They knew everything about these cars and were very informative. We bought tw information regarding the vehicles my husband and I were interested in. They knew everything about these cars and were very informative. We bought two cars from them, a mini countryman and clubman and we love these cars!!! More
Other Employees Tagged: Ben Bedford, Ben and Frank
February 28, 2011
I purchased my MINI MCS from MINI of the Main Line in 2003, and they have provided steadfast service ever since. Mark O'Neill was our Motoring Advisor, and he was a great font of information for my wife 2003, and they have provided steadfast service ever since. Mark O'Neill was our Motoring Advisor, and he was a great font of information for my wife and me as we decided to purchase our MINI. He made our experience a fun one! Ed and Jeff run a great service department and are awesome to work with. And Frank is a great presence in the dealership who knows customers by name and is always thinking about the customer and the MINI Community. More
Other Employees Tagged: Mark O'Neill, Ed Frazer , Mark O'Neill, Ed Frazer, Seth Gunning, Frank Cooke