Frank Avila | Page 2

Highly recommended! Frank and Dan deserves high praise. Thank You guys. I was looking for a 2nd car as my other car is getting up there in mileage plus having a teenager Frank and Dan deserves high praise. Thank You guys. I was looking for a 2nd car as my other car is getting up there in mileage plus having a teenager can make anyone get a 2nd car. You know how that goes! Frank was great, easy to talk to, made the car buying experience painless. Like talking to your friend that just happens to work at a car dealership. Dan gave me a great deal even with my so so credit and even offered that I take the car home for an overnight test drive. Will go back to this dealership again. More

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Frank Avila is the single best salesperson I've EVER dealt with when looking for a new car. No pressure, willing to go the extra mile to do what he could to make the experience a pleasant one. I actua dealt with when looking for a new car. No pressure, willing to go the extra mile to do what he could to make the experience a pleasant one. I actually felt bad not buying a car from him (the one I was looking at was a GREAT price, just not the exact car I was looking for and there wasn't anything else he could do at the end of the model year). He didn't try to force me into buying that car or some other one that I wasn't looking for - he wanted me to have the right car at the right price for me and to give up a sale for that is something I won't forget. The next time I am looking for a Chevy - Westphal Chevrolet and Frank Avila will be my first stop. I have already recommended Frank to several family members and friends and will continue to do so - he's a class act all the way. I hope the one sale he gave up to keep this customer happy long-term turns into ten sales for him and I'll do my best to help make that happen. Thanks Frank! More

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Bought the second car I've ever owned, by far the best experience yet. I called ahead spoke directly to Frank who works with the bank got everything done, walked in and sign the paperwork and took my best experience yet. I called ahead spoke directly to Frank who works with the bank got everything done, walked in and sign the paperwork and took my beautiful 2013 Chevy equinox home, I still after 5 months of owning love the car!! Frank was polite professional smiled while talking, was insightful, listened to my wants needs must haves and have suggestions, at the end of the day I felt good about my decision and the car I was getting!! I highly recommend Ron Westphal Chevy and Frank Avila you must go and be there to believe!! Thanks so much Frank :) More

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Dan, Here is a review you will not be posting on you website. I thought with the intenet the old days of buying a car with smoke and mirrors and palor tricks were gone. Your dealership has re-inforced website. I thought with the intenet the old days of buying a car with smoke and mirrors and palor tricks were gone. Your dealership has re-inforced that notion is still alive and kicking. We were in the market for either a traverese or tahoe. Once looking at the traverese, we realized it was not going to meet our needs so we turned to the tahoe. Don (who was friendly) showed us a tahoe that we liked. It was used, which was fine. He then turned it over to Frank and it went downhill from there. We asked how much the used tahoe was and he told us 41,000. Yet on the internet it was advertised for 38,000 WOW. We then told him we were interested in either purchaing a tahoe or leasing and wanted to see the numbers. The lease number he came back with (after being gone for 15 minutes to talk with his "manager") was on a pre-printed filer for $799 with no money down!. This was for a 2WD with just the standard basic options. We then stated that the chevy.com website adverstised the same vechile for $469 a month. After giving us a dirtly stare for 30 seconds he went on the website to verify. He fumbled around the website pretending not to know where it was (really? not familiar with the current deals offered throught chevy). He then went a way for another 15 minutes (I assume to talk to his manger again) and came back with another pre-printed form and said we could do the $469 with $5200 down. In talking beforehand with someone who leases all his vechiles, he stated that the monthly fee gos up or down about 30 dollars for every 1,000 you put down. So if I went with the no money down my payment should only be around 600, not the 799 I was quoted. I called another chevy dealership and talked numbers with him and he could do the $600 number. I mentioned what your dealership was trying to do and he laughed and said if he got me to sign a lease for $799 for a car with no luxuries on it he would win salesman of the month. Your website is filled with postive reviews, so if this is the way you do business then those reviewers must be paid to write positive reviews. More

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I visited Ron Wesphal with the intention of previewing the Memorial day sales. A few hours later I purchased 2 cars. It was a great experience working with Dan and Frank. They made the car buying experien the Memorial day sales. A few hours later I purchased 2 cars. It was a great experience working with Dan and Frank. They made the car buying experience very simple and stress free. I would like to thank these gentlemen for the service provided and I would strongly recommend Ron Wesphal Chevolet. Kevin C More

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since I came to the place I was treated quickly by Frank Avila in my language and very kindly explained to me everything I needed to know about my purchase options all very clear and simple and frank got me Avila in my language and very kindly explained to me everything I needed to know about my purchase options all very clear and simple and frank got me the best price and financing for me also Don Friedel equally polite, respectful and efficient as Frank so that I it is the best place to buy car and I recommend it 100% More

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I found a Hyundai Santa Fe that I liked online. My wife and I didn't call first, we just stopped by. That was how we met Frank. We had been to a different dealer a couple of days before. Although the sa and I didn't call first, we just stopped by. That was how we met Frank. We had been to a different dealer a couple of days before. Although the salesman we met at that dealer seemed nice, we found the car we drove there had some major problems. Even though I said I am no longer interested in that car, I got many emails from them, about that same car. Frank was not pushy like that at all. We test drove the car I liked that first night, and told Frank we would think about it and maybe be back in a couple of days. No phone calls, no pushy emails, when I called back Frank even remembered who I was. And by the time we went back in he had the car washed and waiting for us to drive again. I did a lot of research online, checking prices and looking at similar cars. I got a great deal from Ron Westphal. Part of the car buying decision is who/where you are buying your car from. I felt good about Frank and the team, and that lead me to go back and buy my car from them. Thanks guys! -Hank More

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I was very pleased with both Frank and Don. They made me feel relaxed and comfortable. Although I delt mainly with Frank, Don came over to introduce himself and his upbeat attitude made me feel even more co feel relaxed and comfortable. Although I delt mainly with Frank, Don came over to introduce himself and his upbeat attitude made me feel even more comfortable. Frank walked me through the process of trading in 2 cars to help buy one, the HHR. I have now been able to drive it for a couple of days and i am enjoying it. I would absolutely go back to Ron Westphal Chevrolet. And I hope that in a few years the both Frank and Don will still be there so that i may work with them again More

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frank, was a great salesmen and a all around good person.. helped me with all my questions and gave honest and good answers. will be back to purchase any new car. person.. helped me with all my questions and gave honest and good answers. will be back to purchase any new car. More

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It was a pleasure to work with Frank. He was very patient with me. I spent a yr looking at different cars at dealerships, but I always came back to see if Frank had anything new for us to look at. Like I sai with me. I spent a yr looking at different cars at dealerships, but I always came back to see if Frank had anything new for us to look at. Like I said he was a pleasure to work with. Thank You More

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