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Francisco Velez

Overview Reviews (38) Inventory (382)

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Francisco Velez

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Francisco Velez | Page 2

Assistant Service Manager

Gettel Stadium Toyota

5088 N Dale Mabry Hwy
Tampa, FL 33614

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4.7

38 Reviews

Overview Reviews (38) Inventory (382)

4.7

38 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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38 Reviews of Francisco Velez

February 09, 2024

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Employee Rating

I took my car in for a slow leak in my tire. The problem was not found. The wait was long. The customer service was great. The problem was not found. The wait was long. The customer service was great. More

by Rebles3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Francisco Velez

Helpful 0

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Feb 12, 2024 -

Gettel Stadium Toyota responded

We appreciate the honest feedback of our dealership as it helps us improve for future visits.

February 03, 2024

Dealership Rating

Employee Rating

Frank was very professional and accommodating. The car was ready on time. Would definitely return. The car was ready on time. Would definitely return. More

by georgedavis5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Francisco Velez

Helpful 0

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Feb 06, 2024 -

Gettel Stadium Toyota responded

Awesome! We are so thrilled to see you had a 5-star experience working with Frank in our service department. Thank you so much for the kind words and for choosing us for your vehicle service needs! ☺

February 03, 2024

Dealership Rating

Employee Rating

Joe Russo was very understanding and took full responsibility to correct the damage done by an oil change which was serviced by the dealership. He is an excellent manager and hopefully gets recogn responsibility to correct the damage done by an oil change which was serviced by the dealership. He is an excellent manager and hopefully gets recognized for his outstanding service to your customers. More

by KEVIN_C_L

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Russo

Helpful 0

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Feb 07, 2024 -

Gettel Stadium Toyota responded

We're happy to see you had a 5-star experience at Gettel Stadium Toyota. We really appreciate your business and helping to share the word about us!

January 28, 2024

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Employee Rating

Francisco Velez goes above and beyond with his attentiveness and his excellent customer service Francisco Velez is very professional and courteous attentiveness and his excellent customer service Francisco Velez is very professional and courteous More

by msmoothma

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Francisco Velez

Helpful 0

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Jan 30, 2024 -

Gettel Stadium Toyota responded

Thank you so much for you positive rating for your recent visit to Gettel Stadium Toyota. We're happy to see that you had a 5-star experience working with Francisco in our service department. ☺

January 14, 2024

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Employee Rating

They were friendly, thorough and efficient. They solved a problem that another dealership could not. They solved a problem that another dealership could not. More

by MIKELLYS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Francisco Velez

Helpful 0

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Jan 15, 2024 -

Gettel Stadium Toyota responded

Awesome! Thank you so much for taking the time to leave us your feedback. We greatly appreciate it! ☺

January 14, 2024

Dealership Rating

Employee Rating

Great It was great It was the best experience and I thought it was great thought it was great More

by ALEJANDRACHVZ777

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Francisco Velez

Helpful 0

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Jan 15, 2024 -

Gettel Stadium Toyota responded

Great! Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate it!

January 11, 2024

Dealership Rating

Employee Rating

My experience always great with Toyota dealership in Dale Mabry Tampa.bay, thanks for your service. Mabry Tampa.bay, thanks for your service. More

by AJOSEPH53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Suann Carrington, Daniel Choe, Robert Caribe, Efrain Abreu, Mike Alba, Sam Alem , Stephanie Castro Carlos, Yaritza Cortez, Eddie Ferreiro-Romero

Helpful 0

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Jan 12, 2024 -

Gettel Stadium Toyota responded

We're happy to see that you had a 5-star experience at Gettel Stadium Toyota! We're humbled by your support and look forward to being your preferred choice for your vehicle service needs.

January 09, 2024

Dealership Rating

Employee Rating

Francisco handled things well, but I can certainly feel the effects of being corporate-owned now. The price of the oil change went up by about $20 dollars even with a coupon! the effects of being corporate-owned now. The price of the oil change went up by about $20 dollars even with a coupon! More

by JBARREIRO87

Verified Customer

Recommend Dealer

Other Employees Tagged: Francisco Velez

Helpful 0

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Jan 09, 2024 -

Gettel Stadium Toyota responded

I apologize for the inconvenience this may have caused. We would appreciate if you would give us a call at 813-358-1002 and ask for customer relations so we can learn more and provide you with any updates.

January 09, 2024

Dealership Rating

Employee Rating

Always friendly and helpful Service is usually always real good and the people are very nice real good and the people are very nice More

by WGCOLMS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Francisco Velez

Helpful 0

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Jan 10, 2024 -

Gettel Stadium Toyota responded

On behalf of us a Gettel Stadium Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Francisco. We really appreciate your business and helping to share the word about us! ☺

January 07, 2024

Dealership Rating

Employee Rating

My service representative was professional and the maintenance on my Toyota was completed on time. maintenance on my Toyota was completed on time. More

by JULIELINHART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 09, 2024 -

Gettel Stadium Toyota responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

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