Fox was absolutely amazing. He worked with me on the
price and making sure I get the car that I wanted. Also, made sure that the car had all the features that I wanted. If you’re looking for a new or us
price and making sure I get the car that I wanted. Also, made sure that the car had all the features that I wanted. If you’re looking for a new or used car make sure to check them out.
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by Nicole
Feb 03, 2022 -
Paramount Porsche Volvo VW responded
Nicole, Thank you! Fox and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Paramount Porsche Volvo VW.
I had a great experience, drove 3.5 hours to meet with
Fox, he had the car fueled and ready for the test drive when I arrived at the dealership, he was very professional and knowledgeable about the vehicl
Fox, he had the car fueled and ready for the test drive when I arrived at the dealership, he was very professional and knowledgeable about the vehicle I was looking at. Fox made the whole buying process seamless and stress free. He provided upfront and excellent service through out the trade in and buying process. I would highly recommend this dealership to anyone looking to purchase a new or used vehicle.
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by zfells
Other Employees Tagged:
Parker in finance was also very easy to work with, explain all paperwork.
Oct 18, 2021 -
Paramount Porsche Volvo VW responded
It's great to hear that Fox was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Paramount Porsche Volvo VW!
I’ve bought lots of cars and this was the best car buying
experience I’ve had anywhere. I’ve bought new and used, Chevrolet, Honda, Ford, Chrysler, and VW. No competition, this experience was the best. ** Ed
experience I’ve had anywhere. I’ve bought new and used, Chevrolet, Honda, Ford, Chrysler, and VW. No competition, this experience was the best. ** Edited to add… the service after the sale is the worst I have ever experienced. I will never buy from them again. My car broke down a couple of weeks after I bought it and they have not even tried to be fair to me. NEVER AGAIN. It was a major mechanical issue and I had less than 800 miles on it. They should have put me in a different car. I even offered to trade and they left me with negative equity even though I paid $3000 down & didnt trade anything in. How I had negative equity in that situation is beyond me. Also, when they got my car back to me it had been hit on both the driver door and passenger door. Wouldn’t have believed it if I didn’t take pictures. The whole experience after the purchase has been horrible.
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by ashliegossett
Oct 10, 2021 -
Paramount Porsche Volvo VW responded
Thank you, Ashlie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Nov 01, 2021 -
Paramount Porsche Volvo VW responded
Ashlie, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this.
The Paramount of Hickory Team
Nov 01, 2021 -
ashliegossett responded
Your last sentence says “please contact me”… I’ve contacted this company numerous times and you all weren’t interested in helping me until I left a bad review. I have texts and emails that were never even responded to. I also have no idea who sent this message as there is no name attached so I’m not sure how you expect me to contact you. You don’t. You don’t want me to call you, you simply want the review readers to think you tried to resolve my complaint. On October 27th you responded that your management teammate would be reaching out to me. It’s November 1st & I’ve heard from nobody. It’s insane that the only communication you are interested in is on this dealer rater page.
I will add that Sarah in the service department was very kind and she did have the two places fixed where there was damage.
Drove 2.5 hours here for an appointment with Fox. Not
even 1 minute there and staff was already seeing if we needed help (though we were looking crazy from running around with kids). Fox and Parker ended
even 1 minute there and staff was already seeing if we needed help (though we were looking crazy from running around with kids). Fox and Parker ended up staying over 2 hours after closing to make the sale happen, and was helpful and super nice the entire time. Amazing experience and definitely recommend them?
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by Late
Other Employees Tagged:
Parker Grove
Oct 18, 2021 -
Paramount Porsche Volvo VW responded
Thank you for taking the time to share your thoughts on working with Fox, Parker and our team. We're glad to hear we delivered such a great experience!
I was very pleased with working with Fox at Paramount
Porsche- he was honest, straight forward, communicative, and efficient.
Porsche- he was honest, straight forward, communicative, and efficient.
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by HeatherMacaulay
Other Employees Tagged:
Parker Grove
Sep 19, 2021 -
Paramount Porsche Volvo VW responded
Thank you so much for your excellent review! We are so glad that Fox had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Great service, super friendly staff! The entire purchase
process was quick, but not rushed. No pressure and super professional.
process was quick, but not rushed. No pressure and super professional.
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by VWBuyer
Other Employees Tagged:
Parker Grove
Sep 15, 2021 -
Paramount Porsche Volvo VW responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Very easy to deal with.they didn't try to take advantage
of me,gave me what I felt was a fair deal on my trade.fox was very easy to talk and deal with,and Parker was great as well.very pleased with the whol
of me,gave me what I felt was a fair deal on my trade.fox was very easy to talk and deal with,and Parker was great as well.very pleased with the whole trade experience.
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by Dwilkins
Other Employees Tagged:
Parker Grove
Jul 01, 2021 -
Paramount Porsche Volvo VW responded
Thanks for your feedback on your recent visit to Paramount Porsche Volvo VW. We're glad to hear that Parker and the team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
I loved the atmosphere. It was very pleasant and
friendly.
friendly.
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by shoutinjohn44
Other Employees Tagged:
Patrick Lewis
Jun 28, 2021 -
Paramount Porsche Volvo VW responded
John, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Paramount Porsche Volvo VW!
Fox Guenter was awesome! He lead me through the process,
answered all of my questions, explained things well and was always very speedy in getting back with me! It was nothing but a positive experience!!
answered all of my questions, explained things well and was always very speedy in getting back with me! It was nothing but a positive experience!!
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by lbertsche720
Other Employees Tagged:
Patrick Lewis
May 24, 2021 -
Paramount Porsche Volvo VW responded
Here at Paramount Porsche Volvo VW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Fox, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Fox is always the best at everything he does. He has
helped me pick out the best car and option for me personally. I will recommend him forever! Truly is the best!
helped me pick out the best car and option for me personally. I will recommend him forever! Truly is the best!
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by Pricekayley1
Dec 07, 2020 -
Paramount Porsche Volvo VW responded
We are very happy to hear that Fox provided you with such a positive experience! We sincerely value your business and look forward to your next visit.