Evan Dunaway
Evan Dunaway at Honda of the Avenues
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Evan Dunaway | Page 6

Sales Manager

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.5
63 Reviews

Dealership Experience

18 yrs, 1 mo

Industry Experience

20 yrs, 8 mos

4.5

63 Reviews

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63 Reviews of Evan Dunaway

July 26, 2018

Dealership Rating
Employee Rating

Accord After getting the run around at two other dealers, Honda of the Avenues made my purchase quick and easy. I didn’t even have to negotiate to get a chea More

by Accordsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Atik Chawdury, Oscar Vega

July 24, 2018

Dealership Rating
Employee Rating

Easy going, how it should be. For all the other dealers I've visited, take notes. I dealt with Luis Torres on a very specific car. There was absolutely zero pressure to make a More

by ANeylans115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rory Broderick , Luis Torres

April 15, 2018

Dealership Rating
Employee Rating

Very Great She is a responsible employee.Very dedicated.Hope to cooperate again later.I thank her very much.I will introduce my friends and family to More

by Jin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Avtar Ghuman, John Lakes, Kent Alexander , David Bailey, Khalid Hadad, Chip Hill, Lorenzo Jazexhi, Leroy Love, Luis Mata, Lisa

March 30, 2018

Dealership Rating
Employee Rating

45 Mile CRV My opa's dying wish was for me to finally have a brand new car. HoA was able to get me the perfect fit with a brand-new, only 45 miles on it, blue CR- More

by Nikm11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Norton, Lance S.

October 26, 2017

Dealership Rating
Employee Rating

My purchase I had a great experience here and my salesman was very patient and knowledgeable. I would recommend this dealership and my salesman to my friends and More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Kanyuira , Kristal Knight

Oct 28, 2017

Honda of the Avenues responded

It just doesn't get any better than that!! Thank you so much for the nice comments. I will be sure to thank those guys!! We appreciate your business and glad to have you in the Lou Sobh Family!! Chip Hill, Marketing

October 09, 2016

Dealership Rating
Employee Rating

Sales manager needs to be Fired Disgustingly rude and disrespectful and DISHONEST...This guys is the WORST.. You will do yourself a huge disservice dealing with this disgrace of a hu More

by Sandra Souter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 16, 2016

Honda of the Avenues responded

Sandra and I are working towards a solution to this misunderstanding. Chip Hill, Marketing

June 14, 2016

Dealership Rating
Employee Rating

Very Dishonest_NO COMMUNICATION We purchased a 2016 Honda Pilot. I told Kahlid we had our own financing he said no we can get you financed with more. He said all was approved. Neve More

by Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Apollo Folks, Khalid Hadad, Ned Sobh, Mindy

Jun 15, 2016

Honda of the Avenues responded

It is unfortunate this situation escalated to where it is today. First, this complaint is not even from the purchaser. We always try to make sure all of our customers are 100% satisfied and that all transactions flow smoothly. In this case, there were some circumstances out of our control. There were many factors, such as negative equity etc... . As they stated they drove 3 hours. The buyers order clearly shows the sale price and the financed price. Because of the negative equity in their trade the financed amount ended up being $49,000, not the $39,000 as is stated. And yes, they did have a draft but it was not enough to cover the negative equity, Therefore we tried to secure them financing We did get an approval from a bank, however, the bank interviewed the customer and required proof of income. They had stated to us, and signed a credit application, that they made $10,000 per/month. Upon the banks request they could only prove $6,000. Therefore, credit denied! We have no knowledge of head phones or owners manual in the vehicle, but we'll buy you a set. We have no use for either of them. At the end it is so difficult to make every transaction flow smoothly, but it helps when the customer states all the true facts, like their income and who the buyer is. We are a family owned and operated business and strive for excellence. We have been the top Honda dealer in northeast Florida for 9 years. We must be doing something right? As far as our not responding, the buyer never called us., Therefore being a legal contract we could not discuss this with the daughter and son in law. Ned Sobh Gen Manager

Jun 15, 2016

Paige responded

That is a ball face lie!!!!!!!! My Father NEVER put that he made $10,000 a month, Never he is the most honest person on the planet. I have a COPY of everything that was submitted to your crooked dealership. Your people then input the application to the Credit Union not us!!!!!!!!!! Therefore you are the ones that input the income not us!!! As explained in multiple emails we already had financing secured but no your people wanted to do it. As unfortunate as you say this is, I find it humorous that this is the only way to get you to communicate. Yes deal gone bad, not our fault and we NEVER EVER lied on an application ever. The fact that you took the time to respond only to a complaint and never a phone call or email says a lot that you are worried about your reputation. Don't you think that someone should have called us, even from the credit union to speak with us about the income. Don't you think someone should have called to say there was an issue with the loan from your dealership No instead somehow it got swept under the rug, because you know as well as I do what your people have done is wrong. I want my key, headphones and owners mail returned to me immediately. All of the facts are true and I have the proof. You are wrong and I will make sure that everyone knows just what kind of people you have working there. Who lies on a finance application? That is the most ridiculous accusation I have ever heard. I have email correspondence with Kahlid to prove all that I am saying to you is correct. This would never had been issue, I would have just brought the check from our bank, thankfully I did not because I would never want this dealership to make $1 off me . Also the vehicle is no where near worth $39,000_ Also reread my initial complaint I never said I drove off in a $50,000 I said $40,000 but once again another proof of your fabrication and lies. I want my key! my headphones and my stuff returned immediately. It doesn't surprise me that you don't know about my missing stuff you didn't even know that you had a "missing" 2016 Honda Pilot off of you lot until We called to inform you of the situation NOT once did you or anyone ever even contact us about this prior to us calling you, I had to get confirmation from the credit union of the loan denial not you 3 weeks after having the vehicle. The credit union has all documentation of this. Everyone just tried to sweep it under the rug because you are the ones the submitted that application to GTE and you are the ones the increased the income to get your "approval" . This is wrong and and this is FRAUD. At the same time I do thank you because that HONDA pilot is not worth $38,555, and luckily for me I wasn't stuck with it and now you have a "used car". I am the customer as I was there and made all of the contact with your people, you may want to give them some training on how to do a deal.. I was 100% honest from the beginning read through the emails. I said everything from issues with my car, income and everything. I asked repeatedly was he sure were my father was approved, and your so called sales person Kahlid said yes. Believe me when I tell you I am not mad about the car, I'm grateful it didn't work out because the car is low to the ground and the radio sucks. I am mad because your sales people have lied about my father, My father would NEVER EVER LIE!!!!!!!!!!!!!!!!!! You are truly in the wrong and I will send you every bit of documentation of what I am saying is true and 100% correct. Not that you will respond since you only respond to public reviews. Believe me when I tell you I will find all places to put reviews so everyone knows just what type of dealership they are dealing with. How you treat people and you don't call anyone back. Why worry about who you are speaking with, me, my husband or my father it didn't matter when they were making the deal. Keep watching all of your other reviews. I would never waste my time with little stuff like this except people have the right to know. Now I know how to get you to respond. Thanks for your reply. When will my key, headphones and owners manual be returned. Evan knows all about it because the driver contacted him while I was standing there. I guess Evan doesn't communicate with you either. What a great team you have. When will my stuff be overnighted to me?

August 04, 2015

Dealership Rating

Online price for new vehicle misleading I went to Honda.com and requested a quote on a specific car with the accessories I needed. I got a great on line price from Honda of the Avenues but i More

by Honestyneeded
Customer Service
Friendliness
Recommend Dealer
No

June 29, 2015

Dealership Rating

Excellent. Went in to purchase a Honda Accord and Sam and everyone at Honda of the Avenues was friendly and very easy to work with. Came in earlier than they ope More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 01, 2015

Dealership Rating

Consistent I have always owned a Honda and I feel taken care of when I come in for service! I feel like they really care about their customers! More

by Kim Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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