Ettleson Buick GMC
Ettleson Buick GMC at Ettleson Buick GMC
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Ettleson Buick GMC

6201 South La Grange Road
Hodgkins, IL 60525

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4.8
103 Reviews
4.8

103 Reviews

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103 Reviews of Ettleson Buick GMC

October 26, 2018

Dealership Rating
Employee Rating

Love My Dealership I have purchased many cars from this dealership and I always, always have my service done here. They are very helpful and I’m always comfortable. More

by MSBULLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Kendall , Brian Greene, John Krystinak, Randy

Oct 28, 2018

Ettleson Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our service team was there to provide you with such exceptional care! -The Ettleson Cadillac Buick GMC Team

October 23, 2018

Dealership Rating
Employee Rating

Cadillac Servicing I brought my Cadillac in for service and I thought the dealership was very professional I how they handled the job. I didn’t experience a long waiting More

by KEVIN.WILLIAMSLLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Greene

Oct 25, 2018

Ettleson Buick GMC responded

Thank you for the great review, Kevin. Please come visit us if you need anything else, be it service or sales. Sincerely, The Ettleson Cadillac Buick GMC Team

October 14, 2018

Dealership Rating
Employee Rating

Oil change They were on time with my appt and very good at getting me done fast and letting me know if anything else needs to be done More

by RITA-REBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Kendall , Brian Greene

Oct 14, 2018

Ettleson Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

October 06, 2018

Dealership Rating
Employee Rating

Radio replacement. Friendly courteous staff, took a little too long to get loaner vehicle. Overall a very positive experience. Would recommend your dealership. To my fri More

by mgeski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Amadeo

Oct 07, 2018

Ettleson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. -The Ettleson Cadillac Buick GMC Team

October 03, 2018

Dealership Rating

Misleading When I leased my new Buick I was of the understanding that service was included in the lease payment, like Honda provided in the leases that I had wit More

by marvin9
Recommend Dealer
No

Other Employees Tagged: Karen Lucas

Oct 03, 2018

Ettleson Buick GMC responded

Marvin, we're disappointed that you are dissatisfied with your experience. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Regards, Frank Amadeo General Manager 708-215-7323

September 30, 2018

Dealership Rating
Employee Rating

Too much one-sided information Sched an oil change & follow up on an AC recharge for my 2013 Enclave. Took 2.5 hours. They rotated my tires w.o. asking (I had them done 2 mos. prior More

by ElDee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 01, 2018

Ettleson Buick GMC responded

Thank you for the feedback. We appreciate your time and your business. We do apologize for the wait-typically we do get you in and out in less time for an oil change. The tire rotation is included in the charge for your oil change; there was no additional expense occurred, but we can make a note to ask you if you'd like that service done in the future. With every service, we do a quick multi-point inspection and we then recommend service based on this inspection for your review. The estimate is provided as a courtesy to make sure that your vehicle is in top shape. Let us know if you have any questions in regards to these recommendations, our Service Manager, Peter Engel, and your Service Writer want to make sure you are safe on the road.

September 21, 2018

Dealership Rating
Employee Rating

The whole crew was very professional and courteous. Very professional and courteous staff . Bla is your time for tomorrow night to come tomorrow night and Saturday morning let us have some good night a More

by DSTASKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Kuehl , Pete Engle

Sep 23, 2018

Ettleson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! -The Ettleson Cadillac Buick GMC Team

September 18, 2018

Dealership Rating
Employee Rating

Efficient and caring Brian is always very professiona. I was the last one of the night and my car came by tow truck. He made sure I was constantly updated as to the status More

by gmichelle661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2018

Ettleson Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new vehicle! Brian is an asset to our team and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. -The Ettleson Cadillac Buick GMC Team

September 17, 2018

Dealership Rating
Employee Rating

Just great Very helpful and most important honest and informative Great information on history of car and plenty of time to make a decision This is where I w More

by sjbdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Amadeo , David Evans

Sep 17, 2018

Ettleson Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! -The Ettleson Cadillac Buick GMC Team

September 13, 2018

Dealership Rating
Employee Rating

Best car experience ever My salesman Keith was wonderful. I meet the used car manager Tony N. Who went above and beyond my expectation of any car salesman’s I ever meet. They More

by mile5858
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Kissane, Frank Amadeo , Tony Nomellini

Sep 16, 2018

Ettleson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The Ettleson Cadillac Buick GMC Team

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