Esam Ratrout
Certified Global Brand Ambassador
Porsche North Olmsted
28400 Lorain Rd
North Olmsted, OH 44070
Texan native living in Ohio and embracing being a Porsche Brand Ambassador nationwide. My favorite Porsche is the Cayenne GTS in a Nogaro Blue Metallic exterior with the GTS interior Black/Carmine Red. For fun I enjoy exploring, and trying different types of restaurant's with my wife. If you are looking for a New or Pre-Owned vehicle please contact me, and I'll be ready to assist you!
Read moreDealership Experience
2 yrs, 4 mos
Industry Experience
2 yrs, 4 mos
Languages Spoken
Arabic
English
Employee Video
20 Reviews
Write a Review20 Reviews of Esam Ratrout
April 28, 2024
I’m on my 6th Porsche transaction with Quasim Shirazi (aka Q) the consumate car guy and could not be more pleased. Car buying is all about the relationship first and foremost. The sales team have always (aka Q) the consumate car guy and could not be more pleased. Car buying is all about the relationship first and foremost. The sales team have always been courteous and exacting on every detail, even when my flights were delayed to facilitate a delivery on a Saturday after hours. My sales person Esam Ratrout was equally as impressive by waiting patiently for me at the airport and answering all questions (I had a lot of them) after hours as well as completing a full review of all systems. I’m pleased to share with anyone that Porsche North Olmstead and the Quasim (Q) Shirazi team are worth the trip to experience what car buying is all about. I can’t thank them enough and I’ll continue on toward the 7th transaction. More
Other Employees Tagged: Qasim Shirazi
December 21, 2023
Esam, Q, and Frank were all so very good to us with ordering a car and keeping us up to speed on the progress. The delivery of my car was a a special time and the guys went all in to wow us. Thank ordering a car and keeping us up to speed on the progress. The delivery of my car was a a special time and the guys went all in to wow us. Thank you Porsche North Olmstead! More
Other Employees Tagged: Frank Steffen, Qasim Shirazi
December 16, 2023
Excellent experience ,they surpassed all my expectations, truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. More
Other Employees Tagged: Frank Steffen, Maggie Keating, Frank Steffen JR, Qasim Shirazi, Jeremy Owen, Nicholas Bernard , Thomas Hecht
April 19, 2023
Esam and Nick were great. Car was exactly as described and delivery to Tampa was quick. I would definitely consider buy from them in the future. Car was exactly as described and delivery to Tampa was quick. I would definitely consider buy from them in the future. More
Other Employees Tagged: Nicholas Bernard
January 26, 2023
I worked with Esam, Q, and Tom on the purchase of a new vehicle. I flew in from out of town (yes - they are worth it!) and Esam picked me up from the airport. The dealership even welcomed my dog, which I b vehicle. I flew in from out of town (yes - they are worth it!) and Esam picked me up from the airport. The dealership even welcomed my dog, which I brought with me for company. The vehicle I planned to buy was in pristine condition, as advertised, and the sales process was quick and easy. Quality vehicles, unbeatable pricing, and wonderful service. I need a dealer like them in my hometown! More
January 05, 2023
Esam and Nick is a wonderful guys they know how to take care of a customer. This was one of the best experiences I have ever had . care of a customer. This was one of the best experiences I have ever had . More
Other Employees Tagged: Nicholas Bernard
January 04, 2023
My experience at Porsche North Olmsted was terrific. Esam, Tom, and the entire team were very helpful, professional, and efficient. I would not hesitate to work with them again! Esam, Tom, and the entire team were very helpful, professional, and efficient. I would not hesitate to work with them again! More
Other Employees Tagged: Thomas Hecht
December 16, 2022
Shane is an exceptional salesman! From day one he was super nice, courteous and on top of everything! He exceeded my expectations! I am beyond happy with him 😁 From day one he was super nice, courteous and on top of everything! He exceeded my expectations! I am beyond happy with him 😁 More
Other Employees Tagged: Frank Steffen JR, Shane Supinski, Nicholas Bernard
December 05, 2022
Esam was great through the entire process from the initial order consultation to the purchasing agreement on our first Porsche. From their first interaction to the final delivery we felt that our ques initial order consultation to the purchasing agreement on our first Porsche. From their first interaction to the final delivery we felt that our questions and inquires were answered with the upmost decorum. As we get acquainted with our new Macan we look forward to many years of working the the team at Porsche North Olmsted. More
Other Employees Tagged: Nicholas Bernard
December 03, 2022
I found Shane to be very personable and genuine. I felt like he wanted to get me into the right car that fit into my budget goals. Esam also helped for my deal and was easy to work with as well. I felt like he wanted to get me into the right car that fit into my budget goals. Esam also helped for my deal and was easy to work with as well. More
Other Employees Tagged: Shane Supinski