Ersilia Mercurio | Page 2

Ersilia was great. I was looking for a particular vehicle and she kept her eye out for it and called me when one came in. Very nice and straightforward to work with. I was looking for a particular vehicle and she kept her eye out for it and called me when one came in. Very nice and straightforward to work with. More

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Pleasant and knowledgeable staff Had everything ready for me from the test drive to final paperwork for me from the test drive to final paperwork More

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Excellent service and attention to detail, by far the best experience I've had buying a car. Ersilia was pleasant, attentive, knows her cars, and all around easy to work with. Couldn't be happier with th best experience I've had buying a car. Ersilia was pleasant, attentive, knows her cars, and all around easy to work with. Couldn't be happier with the car. More

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Celia was very helpful and patient. Highly recommend. They all work together to get the job done. Highly recommend. They all work together to get the job done. More

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Starting with Jocelyn the experience was professional yet very casual and friendly, she was great. She then connected me to Celia and the experience continued to be pleasant. It was easy working with Celia. very casual and friendly, she was great. She then connected me to Celia and the experience continued to be pleasant. It was easy working with Celia. She actually came in to meet me during her time off. Which was really nice and usually unheard of. Thank you Celia for making it so easy and being so accommodating! It was a pleasure working with you all, including Tiffany in finance. More

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It’s always a pleasure doing business with the professional staff at Rivera Toyota. Celia(spelling???) was very good and helpful. She did a great job. professional staff at Rivera Toyota. Celia(spelling???) was very good and helpful. She did a great job. More

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Celia was wonderful to work with. She helped make sure our experience was smooth and was very patient with us. We never felt pressured to make any decisions. Will definitely recommend She helped make sure our experience was smooth and was very patient with us. We never felt pressured to make any decisions. Will definitely recommend her to anyone looking for a car. Great service! More

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Buying a car can be a long and painful process but everyone at Rivera Toyota goes above and beyond to make the process enjoyable! Can’t say enough about the team!! everyone at Rivera Toyota goes above and beyond to make the process enjoyable! Can’t say enough about the team!! More

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The Rivera sales and management team excelled in their service to me in buying a used toyota carolla,thankyou Rob and Celia. service to me in buying a used toyota carolla,thankyou Rob and Celia. More

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We traveled from Connecticut in the rain to test drive a Carola Cross, but decided to purchase a Venza instead. Celia Mercurio was amazing! Her honesty and upbeat cheer helped me feel more at ease about buy Carola Cross, but decided to purchase a Venza instead. Celia Mercurio was amazing! Her honesty and upbeat cheer helped me feel more at ease about buying my first ever brand new car. She took care of me completely from start to finish; she took care of the insurance transfer, registration, and everything I needed to drive my new Venza home safely. When she didn't have an answer to one of my many questions she was honest in telling me she didn't know, but knew who would know! I only have praise for her patience with me. Thank you Celia so much and I love my new car! A satisfied customer from Norwich, Connecticut! More

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