Ernesto Daboub | Page 3

AutoMax Ocala responded

Here at AutoMax Ocala, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Luis, and it was a pleasure having you at the dealership. We appreciate your review! The Sales Team at AutoMax Ocala

AutoMax Ocala responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at AutoMax Ocala

AutoMax Ocala responded

Thank you, Eduardo! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala, we look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

AutoMax Ocala responded

Thanks for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

AutoMax Ocala responded

Thanks for your feedback on your recent visit to AutoMax Ocala. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Sales Team at AutoMax Ocala

AutoMax Ocala responded

Thank you so much for your excellent review! We are so glad that Ernesto had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. The Sales Team at AutoMax Ocala

1beersfan responded

One of your managers has reached out. With a good faith gesture. But in order to make things right the entire contract would need to be rewrote to correct Charles obvious speeding in the box. But im sure there will be an excuse when i get there and the treatment we received cant be reversed. Costing us thousands of dollars all because of Charles taking advantage of our kindness for stupidity. I need someone to explain how at a 824 fica with 5k down we didn't qualify for ur advertised rates of 3.9 or 4.9. Not the 6.5 that was given. With no explanation. Charles never explained the contract if had he would have been exposed for the lying thief he turned out to be. My bad for trusting him when he looked me in the face and shook my hard. This experience certainly doesn't represent ur mission statement nor ur advertised awards. The salesman Ernesto was great and the car is as well. But our treatment by Charles is despicable i can only imagine what happens to other people who make the mistake of trusting period.

AutoMax Ocala responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala

AutoMax Ocala responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at AutoMax Ocala are glad to have you as a customer. The Sales Team at AutoMax Ocala

AutoMax Ocala responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala