Erinson Duran | Page 12

amazing customer service I experienced an amazing, reliable, and fast customer service. each individual were friendly and went above and beyond my expectations.I would pers I experienced an amazing, reliable, and fast customer service. each individual were friendly and went above and beyond my expectations.I would personally refer all my friends or acquaintances. More

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Best Car buying/Leasing experience I have ever had! From the moment I arrived I was greeted and welcomed without being smothered. I was able to communicate with both the salesperson, cato, and a sales From the moment I arrived I was greeted and welcomed without being smothered. I was able to communicate with both the salesperson, cato, and a sales manager, Shermica, without feeling intimidated. and playing the usual games. NO hard sell. I am very happy with my vehicle and price and relieved that this was such a great experience. More

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Overall good experience, drove new car home same day. The service was good as I was only looking at used cars but ended up finding a new car in the same make for not too much more. Cato was very helpful The service was good as I was only looking at used cars but ended up finding a new car in the same make for not too much more. Cato was very helpful at getting us into the car for a test drive and preparing it for same day pick-up. The only part of the experience I was not happy with was Erinson would not set me up with a 0% loan nor anything approaching a 2.2% new car loan that I could have gotten from my credit union. They claimed only certain models had 0% available. More

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Purchased RAV4 I was in need of a new car. I visited Nissan since my first car was a Nissan but the customer service wasn't good at all. I was told to try Toyota s I was in need of a new car. I visited Nissan since my first car was a Nissan but the customer service wasn't good at all. I was told to try Toyota so I called Advantage Toyota and Eddie answered the phone - great thing he did. His energ was amazing which forced me to pay him a visit. I made a appointment or 10:30am. He followed up the day before. I get there and was greeted nicely. He was super busy and he passed me along to Aramis who was patient and detailed in showing me two models. We test drove both. I made the purchase and was passed to Erinson - another star for the day. He was also nice and pleasant and patient. Overall these guys were super busy that day and in no moment did they show that. This place is a true meaning of TEAM Work. They all worked together to go above and beyond in service. I am thankful and grateful that Eddie answered the phone that day. This was a huge deal for me since it was my first purchase alone and I did it with their amazing knowledge and love for what they do. Once again Thank you! More

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Excellent experience. Chris Williams made this experience a comfortable and excellent experience. He was knowledgable and thorough in providing me with the information I ne Chris Williams made this experience a comfortable and excellent experience. He was knowledgable and thorough in providing me with the information I needed. He guided me through the process and was so helpful in answering all of my questions. He all showed me how to use all of the new equipment my car had. Furthermore he offered to answer any future questions. I appreciate all that he did to make this a pleasant experience. More

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Great Experience! Advantage Toyota made the process of buying our used Highlander as easy as can be. Raven Wilkes was fantastic! He was exceptionally patient, thoroug Advantage Toyota made the process of buying our used Highlander as easy as can be. Raven Wilkes was fantastic! He was exceptionally patient, thorough, and knowledgeable. His combination of professionalism with a personal touch is exceptional. Erinson Duran, who took us through much of the paperwork, was also excellent, and the facility itself is great. We drove off the lot feeling extremely satisfied with the entire experience, and recommend Advantage Toyota very highly! More

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Got what I needed with Rudy I've been to this dealership several times, and luckily, I was assigned Rudy Walker to work with me during my last visit and he helped me into a new l I've been to this dealership several times, and luckily, I was assigned Rudy Walker to work with me during my last visit and he helped me into a new lease for a Toyota Sienna. Rudy was phenomenal in that he actually listened to my needs and did everything he could to find a vehicle that best fit those requirements without selling me what I don't want. Rudy was a candid man and made me feel comfortable not having to deal with any sales talk or tactics. He was patient during my selection and pricing process. I truly felt that Rudy invested his time with me as a valuable customer rather than someone to just make money off of. Rudy was also helpful post-sales with follow up calls - he even proved knowledgeable about the Sienna emergency kit when I couldn't locate the wheel lock key. Rudy was the reason I chose to lease with Advantage Toyota. I highly recommend Rudy Walker if you go to this dealership. More

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The experience was wonderful I was very pleased The staff was very good they knew their materials all my questions were answer with such a pride. I was very satisfied with their customers care I wil The staff was very good they knew their materials all my questions were answer with such a pride. I was very satisfied with their customers care I will recommend advantage toyota to anyone at any time so they could experience the same. Above all they made me feel my business was greatly appreciated. More

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Wonderful staff & service at Advantage Toyota Al Toussaint the salesman that helped us decide on our car was very friendly, helpful and informative he went through all the features of the car & c Al Toussaint the salesman that helped us decide on our car was very friendly, helpful and informative he went through all the features of the car & called the next day to see how things were going, if we had any additional questions he would be more than happy to answer them at any time. Erinson Duran was also great. He got our paperwork together quickly making it possible to take the car home the same day. I would definitely recommend Advantage Toyota of Valley Stream to anyone interested in purchasing a new or used vehicle. I purchased a used Toyota for my daughter last year and brought it in for service and found the service staff great, as a matter of fact that was the reason we chose Toyota when discussing purchasing a new car. You won't get a better car or deal any where else with such fantastic service. More

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Best Customer Service experienced in sometime now. I am extremely happy to write this review. I always used to think that car dealers only run behind making money and that's it. I actually felt this f I am extremely happy to write this review. I always used to think that car dealers only run behind making money and that's it. I actually felt this from some other car dealerships in queens, as well. Saying things like "if you don't get it today then you might not get it tomorrow". But regardless of that fact, my family and I entered this place the night before we bought the car and a rep there told us very gently that they were closing and if we came the next day, we will be taken care of perfectly and so we did come the next day. Believe it or not, the rep was right! Mr. Chhina was the sales rep who took care of us and boy we were in for a trip! He took care of us from the start till the end with the outmost respect and care. He did not rush us with anything and tried to help us with every single question we had in mind. You wont believe how lucky we felt to have him as our rep. All in all we left with big smiles and I can proudly say that this is the best dealership to get your car from since they have EXCEPTIONAL staff that go above and beyond to help you. Thank you again Advantage Toyota and congrats on hiring such exceptional staff like Mr. Chhina. More

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