Erin Costanzo

Heather was a wonderful salesperson and helped me which Tucson was right for me. Haley Casko in Finance also made financing the vehicle very easy and helped me to save money. I would return to Jenkins Hy Tucson was right for me. Haley Casko in Finance also made financing the vehicle very easy and helped me to save money. I would return to Jenkins Hyundai Ocala. More

by JMS091599 Verified Customer Verified Customer

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Kia was our sales person and she honed in on exactly what I wanted. Thanks to Erin for introducing us! The experience was great and I will be handing out Kia’s cards at my next guild meeting to people I know I wanted. Thanks to Erin for introducing us! The experience was great and I will be handing out Kia’s cards at my next guild meeting to people I know that are looking for a reliable car. I will be back. More

by SUSIVROMAN Verified Customer Verified Customer

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I believe a few minutes should be spent at the end, before taking possession of the car, particularly if there is financing involved. I am not very clear as to what I ended up paying for the car once I before taking possession of the car, particularly if there is financing involved. I am not very clear as to what I ended up paying for the car once I pay the balance in 30 days. This reflects in my rating of the salesman and the sales manager, although, Jeremy did offer to meet with me at anytime to explain in person. This could have been avoided if the explanation would have been done at the time of purchase. With the trade, I was told something from Erin that was not entirely true. More

by JARANGO124 Verified Customer Verified Customer

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Best Car buying experience ever! ! The salesman was awesome!! The Finance Team also did a Great Job! ! The salesman was awesome!! The Finance Team also did a Great Job! More

by AROUNDTHECLOCKMORTGAGE Verified Customer Verified Customer

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The dealership was very neat and organized. I had been talking to Ashley via text who had been trying to help me find the car I was looking for. I didn't think she could but at the last minute I had been talking to Ashley via text who had been trying to help me find the car I was looking for. I didn't think she could but at the last minute she found one I said I would look at. I made an appointment with her. Imagine my surprise when I asked for Ashley and this 6' guy comes walking up. Of course I joked that Ashley looked like nothing I expected but let me tell you Tim turned out to be the kindest, nicest and best salesman I have ever met in my lifetime! I would recommend him to anyone. More

by PJSHELLS2 Verified Customer Verified Customer

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Fair negotiation, answered all my questions and great customer service, would do business with again customer service, would do business with again More

by PMR913 Verified Customer Verified Customer

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Thank you to Kelly Kruis & Jeremy Agee for assisting me in getting a better and more reliable vehicle! :-) Love my new purchase! in getting a better and more reliable vehicle! :-) Love my new purchase! More

by Alison Verified Customer Verified Customer

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Updated Review: Outstanding customer service from Adam and Jenkins Hyundai! We had our vehicle delivered and we were missing the floor mats. After leaving a not so great review, Adam reached out to us, an and Jenkins Hyundai! We had our vehicle delivered and we were missing the floor mats. After leaving a not so great review, Adam reached out to us, and assured us that he was working on a solution. Within a week we had a brand new set of first, second, and third row floor mats at our front door. Then we had to replace the battery within the first month of owning our certified pre owned Palisade. We gave Adam a call and Jenkins Hyundai also took care of the price of the Battery and Labor. 5 star service and 5 star communication! More

by Jeremi Verified Customer Verified Customer

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The service was amazing. I was greeted kindly. And I git the car that I wanted. I would highly refer a friend to this dealership I was greeted kindly. And I git the car that I wanted. I would highly refer a friend to this dealership More

by JLEWCOSMO1 Verified Customer Verified Customer

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By Far One Of The Most Unprofessional Establishments I Have Done Business With. I Recently Purchased A 2015 Genesis From Them. I Live Approximately 3½ hours Away From Them But My Fiancee Found This Vehicl Have Done Business With. I Recently Purchased A 2015 Genesis From Them. I Live Approximately 3½ hours Away From Them But My Fiancee Found This Vehicle That She Was Extremely Interested In Through Online Advertising. Through Frequent Communication, And Being Perfectly Clear On The Distance We Will Be Traveling Proceeded With All Proper Steps To Expedite This Purchase. Without Going In Length Of Process Was Approved With Set Amount Of Financing With All Particulars Set, And Appointment Made Sales Team Emphasized That Vehicle Was In Fact Ready For Delivery Ahead Of Time So We Took The Drive Up Early To Pick It Up. Once There Not Only Did They Attempt To Inflate Price, APR, And Down Payment, But The Car Had No Sunroof. It Was Parked Under Awning So That It Wouldn't Get Rained In. They Assured It Would Be Ready Within 2 Days, So Paperwork Was Finalized After Adamancy Of Them Holding True To Pre Set Agreement. 2 Days Turned Into 10 With A Poor Attempt Of Various Excuses. We Actually Had To Drive Up A 3rd Time Insisting On A Loaner Vehicle Because Of Not Only The Fact Of Them Not Having A Definitive Answer To When We Will Actually Possess Our Car, But Apparently Being Billed During Said Period. Once Delivery Was Finally Made Unfortunately I Received A Flat Tire A Couple Days Later, Broken Down On Side Of Highway To Realize It Had Rim Locks Which I Frantically Searched Every Inch Looking For Wheel Lock Key To No Avail. We Paid For The Tow And Immediately Contacted The Sales Representative To Notify Of Incident In Hope Of Some Type Of Assistance To Be Told Not Their Problem Have It Towed ONCE AGAIN To A Hyundai Dealership For Them To Take Care Of. All Of This Unnecessary Expense To An Unfortunate Situation Due To Their Negligence Of Doing Proper Inventory Of Vehicles Necessary Equipment. Their Are Also Other Distasteful Occurrences With This Process That As Being Noted Would Be Unnecessarily Lengthy Of This Review. As Long As My Negative Review Is At Least Voiced With Basic In-depth Accurate Reason For Said Accusation. I See This Business Has Some Decent Reviews, But Highly Recommend Someone Adhere To This Statement And Proceed With Caution So That The Next Person Doesn't Have The Same Misfortune. More

by JAYMANCHESTER79 Verified Customer Verified Customer

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