Erika Pineda | Page 2

Dropped off our Sprinter van on Wednesday with the rear Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience we Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience went. Erika in the service department was outstanding. She answered all my questions and contacted me as soon as the problem was diagnosed. The parts required to fix the problem were in stock so there was no extra wait time. First time servicing the Sprinter at this location. After this experience I won't take it anywhere else. More

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Schneider is an excellent service associate providing helping information in a friendly manner. Erika was always helpful as well. helping information in a friendly manner. Erika was always helpful as well. More

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Always pleasure to deal with professional services. Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for e Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for everything!!! More

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Was my first time at this dealer all i can say is great customer service, excellent service. I really recomende them. customer service, excellent service. I really recomende them. More

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The vehicle was brought in for 40K maintenance, 2 outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on to outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on top of things from the moment I arrived at the service area. Welcome staff, service technician, loaner staff... all welcomed me and provided their best service. I strongly recommend the service department of this dealership. More

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My service advisor was very knowledgeable and professional. 10 out of 10 rating . I would recommend him to anyone professional. 10 out of 10 rating . I would recommend him to anyone More

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This is my first service and impression: so far it’s at par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work plac par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work place and same with delivery of my GLS450. More

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Good service, courteous staff, always on time, nice facilities, great hours. Highly recommend without reservations! facilities, great hours. Highly recommend without reservations! More

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I am a first time Mercedes owner and I can’t believe I didn’t buy one sooner. The car is great but the service is outstanding! Best I’ve ever had. Erica, my service advisor is incredibly skilled when it didn’t buy one sooner. The car is great but the service is outstanding! Best I’ve ever had. Erica, my service advisor is incredibly skilled when it comes to presenting what needs to be done and what the process is going to be. If all service advisers are like her, they’ll have zero customers buying another brands More

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Knowledgeable service managers, easy to get appts and efficient customer service at Mercedes prices, unfortunately efficient customer service at Mercedes prices, unfortunately More

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