Erika Pineda | Page 5
Commercial Vehicles Service Consultant
Mercedes-Benz of Boston
259 McGrath Hwy
Somerville, MA 02143
46 Reviews
Write a Review46 Reviews of Erika Pineda
May 21, 2021
I always appreciate the manners and punctuality of staff. I never have to wait and service is done very quickly. The coffee and pastries are good, too. I never have to wait and service is done very quickly. The coffee and pastries are good, too. More
Other Employees Tagged: Julio Carvajal, Michael Vo
April 26, 2021
Very attentive to my issues, quick response time, and very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. More
Other Employees Tagged: Michael Robinson
April 15, 2021
I have purchased at least 15 cars in my lifetime and I have purchased at least 15 cars in my lifetime and I’ve never been treated better than Mercedes Benz of Somerville. I can’t say enough about my ex I have purchased at least 15 cars in my lifetime and I’ve never been treated better than Mercedes Benz of Somerville. I can’t say enough about my experience. It was simple, pleasurable and highly professional More
Other Employees Tagged: Jeff Davis , Carlos Romero
December 12, 2019
Their costumer service and professionalism is a fluke I bought a pre owned 2016 CLA 250 8 months ago. I never had a good experience at that dealership. Great car, I love it. However, I regret buying my Me I bought a pre owned 2016 CLA 250 8 months ago. I never had a good experience at that dealership. Great car, I love it. However, I regret buying my Mercedes at that location because of their costumer service and service in general. In my opinion, their professionalism was not what I thought it would be. An expensive item of mines got missing while my car was in service. A technician manager drove my car to check a squeaky noise my car had, while on the test drive he flew over a speed bump, and scrapped the front bumper lip. They then repaired only 50% of it. I had to protest a second time to get it repaired 100%. I had previously brought the car in to fix a panel under the car that was scrapping the street. They never said anything to me, if they fixed it, if they didn't, it's like I took the car in for the xxxx of it. They didn't even have a service report for it. An employee there, Erika Pineda, had sent me an email, you know one of those emails where I get the chance to give nay feedback I'd like. I replied to the email with my concerns and yet never got a call or a reply back. I basically got ignored. So with all this being said, in MY experience their costumer service and professionalism is really below average. Be aware of this place, I might sound like I'm complaining a lot but this is base on my horrible experience with them. Although there are a lot of 5 stars ratings here it's not always the fair truth. I don't tend to give this type of feedback or any feedback at all, but, I just had to this time. More
Other Employees Tagged: Kris Ricupero, Chadi Chakar, Matt Stoddard, Albert Berisha, Carlos Soriano , Zac Bataille, Rudy Bocanegra, Julio Carvajal
May 08, 2018
Great Experience I have worked with the Herb Chambers Dealership/s for twenty years. Chip McCarty was by far the best consultant, he made the leasing process painless, I have worked with the Herb Chambers Dealership/s for twenty years. Chip McCarty was by far the best consultant, he made the leasing process painless, 5 star service...! More
Other Employees Tagged: Patrick Titshaw , Chip McCarty, Antoine O'Baoill, The gentelman that went over all the cars features was excellent