Erik Swanson
Erik Swanson at BMW of Barrington
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Erik Swanson

Service Writer

BMW of Barrington

1475 S. Barrington Rd
Barrington, IL 60010

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39 Reviews

Industry Experience

25 yrs, 3 mos

not yet
rated

39 Reviews

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39 Reviews of Erik Swanson

May 28, 2024

Dealership Rating
Employee Rating

Eric Swanson is the absolute best person to deal with if your car needs service. More

by howfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Collura

May 29, 2024

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington Service Department and Service Advisor Erik Swanson. We appreciate your recommendation of him for servicing needs. Driven by You.

May 04, 2024

Dealership Rating
Employee Rating

Erik is the best and has been for the many years I’ve worked with him. He is always thorough and customer focused. More

by jepl52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

BMW of Barrington responded

Thank you for taking the time to share your rating of BMW of Barrington and Service Advisor, Erik Swanson. We appreciate your loyalty and continued patronage over the years. Driven by You.

March 22, 2024

Dealership Rating
Employee Rating

Services impeccable Eric my service advisor standing always make sure everything is done correctly and makes sure I have a loner More

by khinshelwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

BMW of Barrington responded

Thank you for taking the time to share your feedback on your visit at BMW of Barrington Service Department. Thank you for your kind word on your Service Advisor, Eric Swanson, and your confidence in his ability for "everything done correctly." Driven by You.

October 03, 2023

Dealership Rating
Employee Rating

Highly professional and yet extremely accommodating. Josh Simpson did an excellent job with the ordering and sale of our vehicle. The delivery was equally as efficient and pleasurable. Also, Erik Swanso More

by mzenios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Simpson

Oct 24, 2023

BMW of Barrington responded

Thank you for taking the time to share your feedback on both our Sales, Josh Simpson, and Service, Erik Swanson. We are thrilled that found our One and Only Process both efficient and pleasurable. Driven by You.

August 11, 2021

Dealership Rating
Employee Rating

Agnes and Mr. Chris Lima are highly valued assets and are worth their weight in gold. They took the pain out of my car buying experience. Honda parts, Justin is awesome as well. He was more than helpful gett More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Collura, Tom Healy Jr., Kristen Hedlund , Ryan Durso, Agnes Greda, Victor Najjar, Chris Lima. Justin Gundulach

Aug 12, 2021

BMW of Barrington responded

Thank you for sharing your wonderful feedback on your experience working with our BMW team and Justin in Honda parts. We are thrilled you were happy working with Agnes, Marc, Victor, Erik, Ryan, Kristen, Tom, Chris and Justin. Their number one priority is the customer's experience. Thank you for choosing us to earn your business. Congratulations on the purchase of your vehicle. Enjoy!! Welcome to the Circle.

May 22, 2021

Dealership Rating
Employee Rating

This is my forth vehicle from BMW of Barrington. Agnes is an absolute pleasure to work with and cannot wait to return again for my next purchase with her! More

by BMW550MSport
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Durso, Agnes Greda

May 24, 2021

BMW of Barrington responded

Thank you for your 4th vehicle purchase with us. We are thrilled Agnes has provided an enjoyable buying experience working with you. Thank you for choosing us to earn your business. We are happy you have enjoyed working with our other team members Erik and Ryan. Congratulations on your new vehicle purchase. Enjoy! Thank you for being in the Circle.

March 13, 2021

Dealership Rating
Employee Rating

Erik is always very busy but always makes sure to make you feel very well taken care of. He keeps me at Motor Works. Sales Dept keeps frustrating me. I am trying to buy a new 540xi, but they are making More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

BMW of Barrington responded

We are thrilled you have been happy working with Erik and the services he has provided on your vehicle. Thank you for choosing us to earn your business. We have forwarded your feedback to our Sales Department. We never want a customer to feel frustrated working with us. Thank you for reaching out and being a part in the Circle,

February 20, 2021

Dealership Rating
Employee Rating

Yesenia was upfront honest and forth coming with all expenses, add on service packages with pricing giving me ample time to determine what services I wanted. She was extremely fair and competitive with More

by ed-morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yesenia Cruz , Nick Bock, Michael Gargano

Feb 22, 2021

BMW of Barrington responded

Thank you for taking the time to share your feedback with us. We are thrilled you were happy working with Yesenia and our BMW team. Thank you for choosing us to earn your business and the recommendations for Yesenia. Welcome to the Circle.

July 27, 2020

Dealership Rating
Employee Rating

Great Agnes was the consummate sales professional. Motorwerks is one of the best dealerships I have seen. I do not need any more words than that. More

by Spepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Agnes Greda, Christopher Lima

Jul 30, 2020

BMW of Barrington responded

Thank you for taking the time to share your feedback with us. We are thrilled that you were happy with the experience working with Agnes. Enjoy your new vehicle! Welcome to the Circle.

July 17, 2020

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Employee Rating

Is an outstanding professional with top customer service as his priority. We will be buying from your dealership exclusively and have recently recommended a new customer that has the same opinion he is a t More

by Bd5227
Recommend Dealer
Yes
Jul 20, 2020

BMW of Barrington responded

Thank you for sharing your wonderful feedback with us. We are thrilled you were happy with the services and assistance provided by Erik. We appreciate the recommendation to a friend. Eric dedication shines through the experiences of his customers. Thank you for choosing us to earn your business. Welcome to the Circle.

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