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Erik Fernandez
Erik Fernandez at Williamson Buick GMC
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Erik Fernandez | Page 15

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

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4.8
147 Reviews
4.8

147 Reviews

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147 Reviews of Erik Fernandez

February 02, 2021

Dealership Rating
Employee Rating

excellent work - excellent service - rates a 10 on all counts. why does it have be 25 words. can be a bit shorter. all done now More

by AWV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang

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Feb 05, 2021

Williamson Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 20, 2021

Dealership Rating
Employee Rating

Eric was great in Customer Service great communication and let me know the progress! All is well and I would choose this dealership over Braman. More

by KING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jan 25, 2021

Williamson Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

Dealership Rating
Employee Rating

Fantastic service I dropped my car off and had prompt service was greeted warmly and offered somewhere to sit and something to drink everything went as promised More

by JOHNKINGGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jan 13, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 06, 2021

Dealership Rating
Employee Rating

Had an appointment at 10:30am and didn’t get out till almost 3pm. They kept saying one more hour and nothing. Ridiculous that I had to spend almost an entire day waiting for my car to be serviced More

by pb9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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Feb 05, 2021

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 25, 2020

Dealership Rating
Employee Rating

Good customer service and great sales representative. The dealership was very clean,overall just good peoples and in a great location. I will definitely come again 🤗 More

by 166826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Dec 30, 2020

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2020

Dealership Rating
Employee Rating

Eric Fernandez was Very helpful and courteous! Always a pleasure to bring my car in for service. Service waiting Area is clean and spacious. loaner car was clean and pleasant More

by ALEXAATWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Dec 29, 2020

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 18, 2020

Dealership Rating
Employee Rating

It was really fast. In and out or the dealership. The service rep was very nice and kind. The place was clean and safe. They have coffee and snacks for free. I loved it! More

by Tamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Dec 23, 2020

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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