Erick Clark
Erick Clark at Woodfield Lexus

Erick Clark

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

4.9
19 Reviews

HOMETOWN :: CHICAGO

4.9

19 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

46 yrs, 10 mos

Languages Spoken

English English

19 Reviews of Erick Clark

September 13, 2023

Dealership Rating
Employee Rating

Exceptional service, charging port and wifi, there is water and coffee. But no snacks. W More

by gloria_nneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Woodfield Lexus responded

Thank you for servicing with us and for your feedback on your visit. All comments are taken into consideration. Look forward to working with you again!

July 07, 2023

Dealership Rating
Employee Rating

Eric was professional, explained the service that will be performed and time it will require. The vehicle was ready during that time frame. More

by Kassam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Woodfield Lexus responded

Glad we could help with your auto needs! Thanks for sharing!

May 01, 2023

Dealership Rating
Employee Rating

Each employee I interacted with was kind and professional starting with the gentleman who checked my car in for the service appointment. More

by customer 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: a very tall gentleman in the parts department helped me with a fob battery

May 01, 2023

Woodfield Lexus responded

Always happy to help with your auto needs! Thanks for sharing. Your support is appreciated.

September 10, 2022

Dealership Rating
Employee Rating

I am very happy with Woodfield Lexus. They always provide a loaner car if requested. Agents are very good. More

by Rkt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza, Rich Palicka

Sep 12, 2022

Woodfield Lexus responded

Glad we can accommodate your needs! Thanks for sharing.

July 23, 2022

Dealership Rating
Employee Rating

Eric took the time to explain what work had been performed, questions I had regarding service and future needs. Left feeling I was not in any way sold to and will definitely be returning moving forw More

by Ingoldsbyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Crossman

Jul 25, 2022

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing. Your support is appreciated

July 23, 2022

Dealership Rating
Employee Rating

We have owned cars from this dealership for years with excellent experiences. My recent purchase was smooth and easy and I love the car. The service department has always been exceptional. I would highly More

by Liz Felt Wakeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen, Caryn Szoldatits

Jul 25, 2022

Woodfield Lexus responded

It has been our pleasure working with you and look forward to assisting you for many years to come! Thanks again, Liz! We hope you are enjoying your new car and wish you many happy miles!

March 22, 2022

Dealership Rating
Employee Rating

Have been dealing with this dealership for many years . Happy with the staffs and services . More

by georgemandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fred Ahmadi, Mike Evans

Mar 23, 2022

Woodfield Lexus responded

Thanks for sharing, George! We appreciate your support.

March 07, 2022

Dealership Rating
Employee Rating

It’s clean and everyone is very friendly. The waiting area is spacious and comfortable. More

by curtain-diodes0v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 09, 2022

Woodfield Lexus responded

Glad you enjoyed your visit! Thanks for sharing.

January 09, 2022

Dealership Rating
Employee Rating

Super easy, Erik was an friendly and an excellent communicator. Car was fixed, washed, and returned to me. A+ More

by scottcrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Woodfield Lexus responded

Thanks for sharing, Scott! Your support is appreciated.

May 14, 2021

Dealership Rating
Employee Rating

I will FOREVER come to Schaumburg Lexus for my car maintenance. Everyone is very nice and always try to assist with keeping the final total amount manageable for my pocketbook:)) More

by reyna200190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza, Victor Maristela

May 14, 2021

Woodfield Lexus responded

We are thrilled to assist in keeping your vehicle in the best running condition. Thanks for sharing, Reyna! Your support is appreciated.

1

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