Erica Caja
Erica Caja at Ken Ganley Subaru Wickliffe
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Erica Caja

Service Experience Team Leader

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
7 Reviews

Dealership Experience

5 yrs, 10 mos

5.0

7 Reviews

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7 Reviews of Erica Caja

January 17, 2024

Dealership Rating
Employee Rating

Nice salesperson (Jeff Leovic). This is the 2nd Forester I've purchsed from Jeff and the 3rd one I've purchased from Ganley Subaru Wickliffe. Their service department personnel ar More

by CMK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Leovic, Jason Caja , Jim Gentile

Jan 18, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to know that you've had multiple positive experiences with Jeff and our team at Ken Ganley Subaru Wickliffe. Thank you for your continued support, we look forward to continuing to serve you in the future!

April 30, 2023

Dealership Rating
Employee Rating

Real nice place good work on time always can just wait and get done and leave More

by KAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Ken Ganley Subaru Wickliffe responded

Hi Kaiser, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2023

Dealership Rating
Employee Rating

Erica was the person on the chat who helped me make my appointment. she was very thorough. Jason answered all my questions and got everything done just perfectly. The cashier lady was super nice too. My s More

by SYLVIAMUSTONEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Swyt Jr. , Jason Caja , nice lady in the cashier's office

Apr 24, 2023

Ken Ganley Subaru Wickliffe responded

Sylvia, thank you again for this glowing review about Erica, Robert, and the crew here at Ken Ganley Subaru Wickliffe. We also appreciate you updating the rating to reflect what a wonderful experience you had with us. We were delighted to assist you with service, and we hope you continue to visit us for your future automotive needs!

March 24, 2023

Dealership Rating
Employee Rating

Attentive listening, clear explanations and solid advice have been distinctive features in my dealings with Jason Caja. More

by jkelley61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Lanese, Jason Caja

Mar 27, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mar 27, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2023

Dealership Rating
Employee Rating

Have been with this branch for a while. They are trustful and professional. I would recommend to any subaru owners. More

by SubaruLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2023

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jan 11, 2023

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2021

Dealership Rating
Employee Rating

How long a vehicle last depends on the initial quality and keeping it serviced. I am very pleased with the exceptional service at Ganley East. More

by lewmilner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco Lanese , Giovanni Casella, Kelly Overstreet

Jun 17, 2021

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ganley Subaru East, we appreciate your positive feedback!

June 15, 2020

Dealership Rating
Employee Rating

Great and Easy Experience! I was in the market for my first stick car and saw that GSE had a 2006 Corolla for sale. It was a very nice vehicle but was a bit out of my budget. I More

by bmblum1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Pruce , Michael Arnoff

Jun 20, 2020

Ken Ganley Subaru Wickliffe responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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