Eric Werner | Page 24

Easiest auto purchase ever! Roger was super helpful from my initial phone call right up to my purchase of a beautiful 2015 Mazda3 from their excellent preowned inventory. The car Roger was super helpful from my initial phone call right up to my purchase of a beautiful 2015 Mazda3 from their excellent preowned inventory. The car pretty much sold itself, but Roger was gracious enough to let that happen without any pressure or excessive sales hype. Eric, Jay, and Rich were so courteous and helpful with negotiating the price and arranging the financing that I purchased the car on the spot and drove it home that evening. So far I love the car. The styling, features, road handling, and fuel economy are exactly what I have been looking for. If you want a great car, consider Mazda, and don’t buy until you visit the Werner dealership. More

by fheineman Verified Customer Verified Customer

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New car Great people, good deal! I thought the dealership was nice, people were honest and negotiations were easy. Eric and Joe were helpful throughout the w Great people, good deal! I thought the dealership was nice, people were honest and negotiations were easy. Eric and Joe were helpful throughout the whole process! Love my CX-5! More

by toddpatenaude33 Verified Customer Verified Customer

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Terrific Mike Heinz was outstanding! We are very happy we chose Werner Mazda ! They were accommodating and understanding and made the whole process of buying o Mike Heinz was outstanding! We are very happy we chose Werner Mazda ! They were accommodating and understanding and made the whole process of buying our SUV painless ! I would definitely recommend this dealership. More

by pjxw11 Verified Customer Verified Customer

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Car still smells like cigar smoke. I bought a 2016 VW Golf Sportwagen from Werner. The dealership and salesman were very accommodating. They let me take my time test driving and havin I bought a 2016 VW Golf Sportwagen from Werner. The dealership and salesman were very accommodating. They let me take my time test driving and having the car inspected by a mechanic. When I test drove the car, I could tell it smelled like cigar smoke and the odor was being masked by a sickly-sweet deodorizer. I mentioned this to the salesman and he said they would remove the odor with an "ionizing" process. That took a couple of days which was fine with me - I was in no hurry. When I test drove, actually, "test-smelled" the car again, it had a bleach-like smell that the salesman assured me would go away. I could not smell the cigar smoke It's been a week since the car was ionized. The bleach-like smell has gone away, but a faint smell of cigar smoke and deodorizer has returned. I'm disappointed by this development because it makes the car unpleasant to drive. More

by bristolsing Verified Customer Verified Customer

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Purchase of used car Davis Lee was most helpful in explaining all the electronics and programing our iphones to the car, as well as giving a tour of the service department Davis Lee was most helpful in explaining all the electronics and programing our iphones to the car, as well as giving a tour of the service department and explaining benefits of having out service needs fulfilled there. More

by fishrfour Verified Customer Verified Customer

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Returned for another Eight years ago I bought a new Mazda 3 Hatch, and everyone was helpful and process went so smooth and painless, as it was this return time. Eight years ago I bought a new Mazda 3 Hatch, and everyone was helpful and process went so smooth and painless, as it was this return time. More

by techpic Verified Customer Verified Customer

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Service appointment. A good service center, they seem very professional and generally timely. Good communication as well. Very efficient and a good pleasant environment t A good service center, they seem very professional and generally timely. Good communication as well. Very efficient and a good pleasant environment to wait in More

by kiver1 Verified Customer Verified Customer

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Werner Mazda is wonderful! Great customer service, friendly staff, and truly helpful! They truly understand the customers needs and keep their customers informed throughout the Great customer service, friendly staff, and truly helpful! They truly understand the customers needs and keep their customers informed throughout the whole process. Werner Mazda is wonderful! More

by amelianutting Verified Customer Verified Customer

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Great and quick service! Werner had me in and out in under an hour, very impressed. Will be back again, and thanks to the team for making this such an easy service call. Werner had me in and out in under an hour, very impressed. Will be back again, and thanks to the team for making this such an easy service call. More

by wallykilgore Verified Customer Verified Customer

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routine oil change service dept/general staff were very courteous and very polite while waiting; felt very at ease while in the waiting area. All staff seemed to be in service dept/general staff were very courteous and very polite while waiting; felt very at ease while in the waiting area. All staff seemed to be in good moods and always have a positive upbeat in the entire dealership. More

by dbernaiche Verified Customer Verified Customer

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