Eric Walker | Page 4

Everyone we worked with from the initial greeting with sales through finalizing the purchase of two vehicles was outstanding. The team worked with us to get us the deals we wanted. Drove in one car and le sales through finalizing the purchase of two vehicles was outstanding. The team worked with us to get us the deals we wanted. Drove in one car and left in two! More

by FOXWORTHY0725 Verified Customer Verified Customer

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Overall I was satisfied with the customer service i received.The sales person took the time in answering all my questions. I would definitely refer the dealership to friends received.The sales person took the time in answering all my questions. I would definitely refer the dealership to friends More

by ANKRAHHENRY Verified Customer Verified Customer

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The finance guy was real good. The sales department not so much. They must not have known I didn’t know how all the features in my 2017 F250 cc lariat 4x4 worked. They never offered to show me and the owne so much. They must not have known I didn’t know how all the features in my 2017 F250 cc lariat 4x4 worked. They never offered to show me and the owners manual was not included. Hmmmm More

by RAHMANBELL64 Verified Customer Verified Customer

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Creighton Lynn was extraordinarily helpful and I am recommending him to everyone I know in the market. His commitment to ensuring my customer satisfaction was the best I've ever seen. People I tell recommending him to everyone I know in the market. His commitment to ensuring my customer satisfaction was the best I've ever seen. People I tell are blown away at how far he went to help me. Very appreciative! More

by MIKEL.HYNES Verified Customer Verified Customer

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Eric Walker has been excellent as a salesperson working with me on a purchase of a 2020 F-150 pickup, and his follow-on support with the Service Department, getting an appointment and assisting me with a l with me on a purchase of a 2020 F-150 pickup, and his follow-on support with the Service Department, getting an appointment and assisting me with a loaner while my truck was in the shop. Big thanks to Eric for providing outstanding support. Very happy with my experience at Mac Haik Ford. More

by PNEKY Verified Customer Verified Customer

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I have purchased the only vehicle I will ever purchase from Mac Haik. It was a used vehicle granted but I made a point on a deal breaker, two sets of keys, item to the sales person and not until after the from Mac Haik. It was a used vehicle granted but I made a point on a deal breaker, two sets of keys, item to the sales person and not until after the financial part, the most pleasant part of the transaction, was done was I told that there was only one. Then after the vehicle had been inspected and “cleaned” I had to point out that the spare tire and tools were missing. These two items were resolved after much insistence on my part and going about the sales person and his manager. After driving the vehicle for a short time I have discovered that the vehicle is almost due for an oil change, the tires were under inflated and other fluid levels were very low. If I were running used vehicles through a dealership I was part of I believe I would make sure that all service was current and every fluid was topped off before the vehicle ever found it’s way on to my lot, otherwise I could not in good confidence offer a vehicle for sale. I knew that Mac Haik was a major corporate dealership and this proves that all they are concerned with is running vehicles and people through as fast as they can and for as much as they can with no regard to customer service. More

by JEARP69 Verified Customer Verified Customer

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When purchasing a 75k vehicle, there shouldn’t be a need to turn around and have to pay a detailing company $500 for making the vehicle look as it should, new. It’s what we had to do. We took it to the deal to turn around and have to pay a detailing company $500 for making the vehicle look as it should, new. It’s what we had to do. We took it to the dealership and explained what needed to be done, when we picked it up none of what was discussed was done. Very unpleasant experience. More

by JESSE43 Verified Customer Verified Customer

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Excellent service, made an appointment with Eric. We were on time, he had the pickup truck ready to test drive. A deal was agreed to in a reasonable amount of time. Total time at the dealership was a were on time, he had the pickup truck ready to test drive. A deal was agreed to in a reasonable amount of time. Total time at the dealership was about 3 hours from arrival to driving off in a new F-150. Very satisfied with the experience. More

by PNEKY Verified Customer Verified Customer

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exceptionally please with sales team, (Jose in Finance and Jared in Detailing/ After Sales Additions) provided great support. Stand-out performer-Eric Walker (Sales), provided excellent service/support, a and Jared in Detailing/ After Sales Additions) provided great support. Stand-out performer-Eric Walker (Sales), provided excellent service/support, answered any/all questions, very attentive during decision making process. Walker provided 5 star support from start to finish.. thanks. More

by E.CSIZMESIA Verified Customer Verified Customer

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