Eric Sarjeant
Eric Sarjeant at Ed Martin Toyota
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Eric Sarjeant | Page 2

General Manager

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

Contact Me
4.7
484 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

17 yrs, 3 mos

Languages Spoken

English English

4.7

484 Reviews

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484 Reviews of Eric Sarjeant

March 05, 2024

Dealership Rating
Employee Rating

Never buy a used car from this place. They sold me a car with an oil leak and covered it up. The current manager is a very rude guy. I will never ever advise anyone to step in that place More

by ambocoum19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 05, 2024

Ed Martin Toyota responded

ambocoum19, in follow-up to our conversation today, the 2017 Highlander with 100k miles you bought in December 2023 was traded in and ran through our used car reconditioning process. This vehicle, being no exception to that rule, was serviced by a Toyota master technician and offered for sale after his work was completed. We take great pride in selling great cars. When we spoke, I looked up the inspection, and there was no mention or documentation regarding any leaks. Fast forward to March; three months later, you claim the vehicle is leaking and are asking us to offer to pay for it as if it were a new vehicle under warranty. We would love to help fix the vehicle with Toyota Genuine parts by a factory-trained technician, but we cannot commit to covering the bill as the vehicle is not under any warranty at this point. As I mentioned earlier, you can bring it in, and we can go from there. Thanks, Eric Sarjeant General Manager Ed Martin Toyota 317-385-9572

Mar 05, 2024

ambocoum19 responded

Since I bought the vehicle has been driven less than 300 miles, it was mostly parked, I have a proof of odometer reading, I barely drive this vehicle. You perfectly know what was the condition of the vehicle and sold it with a know issue. You have been so insolent over the phone telling me “the only way to not have an issue with a car is to buy a new car, you have no respect for your customer, it is a shame to do business with crooked people the car was sold $26000 out of door price and to have an engine oil leak for less than 300 miles. I rather take my car to a different dealership than dealing with crooked people.

February 18, 2024

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A smooth, pain-free experience! ! Staff was very kind and helpful to answer all questions. More

by Leisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2024

Ed Martin Toyota responded

Leisa, Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service and support throughout your car ownership journey.

February 09, 2024

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Employee Rating

Katrina was extremely helpful and had a great knowledge. She provided status updates on new car production regularly while I waited for more than a year. She coordinated accessories installation on time a More

by EA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrina Jewell

Feb 09, 2024

Ed Martin Toyota responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family! Your wonderful feedback has been shared with our management team. Enjoy your beautiful new Toyota vehicle!

December 29, 2023

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Great experience. Mohamed was very professional, reliable and good comunicator. He helped us find exactly the car we wanted in a very timely manner. Thank you ! More

by Dana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Awad, Chris Seymour

Dec 29, 2023

Ed Martin Toyota responded

Thank you so much, Dana! We truly appreciate your business and your feedback. Enjoy your beautiful new Toyota, and have a happy new year!

December 26, 2023

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Employee Rating

We did have bad experience with Dustin or Austin , we try to buy a Corolla under the impression that it was 4.9 % plus 1000 TFS , he got upset and said he will sale the car to someone else , he will not hold More

by edwinartola, gloria artola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dustin Cronkhite, Michael Ball

Dec 26, 2023

Ed Martin Toyota responded

Gloria, I am sorry for the incentive discrepancy. TFS offers 4.9% on the 2023 models. Since this is a 2024 vehicle. You only get the $1000 TFS cash if financed with TFS. I wish I could stack them, but that is out of our control. I am sorry that the conversation got defensive to some degree. Honda is a good car too, I hope you enjoy the new car. Thanks Eric Sarjeant General Manager

November 24, 2023

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Very courteous and kind employ ee. Clean dealership. Very well will run. Darnell is very courteous and gave me the best offer. More

by VA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darnell Lark

Nov 24, 2023

Ed Martin Toyota responded

Thank you so very much! We appreciate your business and your kind review of Darnell and Eric. Enjoy your Toyota and have a happy Thanksgiving!

November 02, 2023

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Employee Rating

Jay has now sold us TWO Toyota automobiles in one year. In 2022, we bought a RAV4 from Jay, but decided a few weeks ago that we wanted something larger. Jay sold us our brand new Highlander yesterday. My w More

by piperdoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin, Jay Bechara

Nov 02, 2023

Ed Martin Toyota responded

Thank you for your business, John and Dawn! 🚗🌟 We're thrilled to hear that Jay has provided you with exceptional service, and we appreciate your repeat business. Enjoy your new Highlander, and when the time comes to replace your 2008 Tundra, we'll be here to assist you once again. Safe travels! 👏😊

October 24, 2023

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Employee Rating

Great service, nice selection of vehicles. Had trouble getting a response to honor my service request for a check engine light that came on within 24 hours of my vehicle purchase. More

by tthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Awad, Chris Seymour

Oct 24, 2023

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business, and feedback on our team and dealership. Enjoy your beautiful Chevrolet!

October 24, 2023

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Employee Rating

Excellent service and nice people always are ready to help customers to buy a good car More

by irinavays
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Archer

Oct 24, 2023

Ed Martin Toyota responded

Thank you so much, Irina! We truly appreciate your business. Enjoy your new Toyota!

October 18, 2023

Dealership Rating
Employee Rating

Our buying experience at Ed Martin was the best! Attention to wants and very friendly! Top notch dealership! More

by subvanness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Ed Martin Toyota responded

Thank you for your business! We truly appreciate your feedback and review of our team! Enjoy your beautiful new Toyota!

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