Eric Lehman
Eric Lehman at Ciocca Toyota of Williamsport
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Eric Lehman

Toyota Brand Specialist

Ciocca Toyota of Williamsport

203 Lycoming Mall Dr
Muncy, PA 17756

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4.5
12 Reviews
4.5

12 Reviews

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12 Reviews of Eric Lehman

January 17, 2024

Dealership Rating
Employee Rating

They promise a full warranty at time of purchase and when services are needed they tell of their age restriction for a complementary loaner. after making a $23,000 purchase, I was left with nothing but an EM More

by ALIDDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brent Engleman

January 17, 2024

Dealership Rating
Employee Rating

I am satisfied with the services that I received. Everything goes smooth and usually without any problem. More

by DUYAN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review, Duyan! We are so glad to hear you are satisfied, and everything went smooth for you!

December 22, 2023

Dealership Rating
Employee Rating

I was told I would be paying something and when picking up the vehicle it went up 50 dollars for the payment. Then the vehicle was not fixed before buying it. More

by COURTNEYHENDERSHOT2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 22, 2023

Ciocca Toyota of Williamsport responded

Hello! yes, your payment did go up when you elected for additional coverages. The latch mechanism was an internal part that was not detectable we of course are taking care of it for you while you are in a safe, reliable new Toyota as a loaner car while your 2017 is being fixed. Truly sorry for any inconvenience, talk soon. I am the GM, John Broome, please reach out to me personally if you have any more concerns.

December 21, 2023

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Employee Rating

Eric Lehman was a helpful and efficient sales person. He did keep me updated on the status of the vehicle. I did have a few issues with finance, which were resolved by my awareness and knowledge. In p More

by VPAULINA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braydon Cross

Dec 28, 2023

Ciocca Toyota of Williamsport responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (570) 323-4683 so we can learn more and work to make this right!

October 27, 2023

Dealership Rating
Employee Rating

It was a great experience for buying my car on Oct 24, 2023. Mr. Eric Lehman was the person, who walked through the whole process from selecting the car as well as getting my insurance. Manager Mr. Kori More

by sbiswas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kory Eck , Nate Ahearn

Oct 27, 2023

sbiswas responded

na

Oct 27, 2023

sbiswas responded

Great Work! Well done!

August 31, 2023

Dealership Rating
Employee Rating

All personnel that I spoke with, were very friendly, courteous and professional. Answered all my questions. More

by LAINE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralphina Moccia , Not sure of service reps name.

Sep 06, 2023

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, Laine! Our team really appreciates it! Let us know if we can help with anything else!

August 15, 2023

Dealership Rating
Employee Rating

As soon as I walked in someone was ready to greet me and ask if I could be assisted. More

by MONTGOMERYGIRL09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Holter, Braydon Cross

Aug 16, 2023

Ciocca Toyota of Williamsport responded

Hi MONTGOMERYGIRL. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 07, 2023

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Marissa T was awesome! ! Very prompt, understood what i wanted. Overall she made my experience amazing!! More

by JPARODAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralphina Moccia , Marissa Tomasella

Aug 11, 2023

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

August 03, 2023

Dealership Rating
Employee Rating

Friendly staff. Very professional. Very helpful and accommodating to my car needs. Did not upsell on items that i don't need. Highly recommended More

by ALECFRANCISCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Engleman, Braydon Cross , Matthew Lockard, Elise Rieker

Aug 11, 2023

Ciocca Toyota of Williamsport responded

Alec, thank you for taking the time to leave a review of your experience with our sales department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 10, 2023

Dealership Rating
Employee Rating

Eric was great about notifying me about the vehicle, taking a deposit and putting the vehicle on reserve. I called a few times to check on status and was updated but put me off a couple days from July2 More

by BECKYF1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Braydon Cross , Marissa Tomasella

Jul 14, 2023

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. We apologize if there was any inconvenience caused by the miscommunication. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

1

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