Eric Helton | Page 2

Ron Carter Chevrolet Buick GMC in Alvin responded

We're delighted to hear that you had a smooth experience with us and that our team took the time to ensure you got exactly what you wanted. Customer satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can assist you with or if you have any further comments, feel free to let us know. We value your business and look forward to serving you again in the future!

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced with the windshield washer fluid during your recent oil change. We strive to provide thorough and efficient service, and it seems we fell short on this occasion. We take your feedback seriously and will address this issue with our team to ensure it doesn't happen again. If there's anything we can do to make it right or if you have further details to share, please contact us directly. We appreciate your understanding and the opportunity to improve our services.

Ron Carter Chevrolet Buick GMC in Alvin responded

That's fantastic to hear! We're thrilled that Eric provided you with helpful assistance during the process of buying your new truck. It's great to know that you love your new vehicle. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your kind words for Eric. We hope you enjoy many miles of happy driving in your new truck! Safe travels!

Ron Carter Chevrolet Buick GMC in Alvin responded

It's wonderful to hear that you had such a positive and satisfying experience! We're thrilled that you're happy, excited, and looking forward to the future. Your comfort and satisfaction are our top priorities. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing our services, and we appreciate your kind words! Wishing you many enjoyable and worry-free experiences with whatever lies ahead. Safe travels and all the best for the future!

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that your car-buying experience with us was the fastest you've ever had, and we're thrilled that you found our process to be efficient. Customer satisfaction and a smooth purchasing process are top priorities for us, and it's rewarding to know that we met your expectations. If there's anything else you'd like to share or if you have any further comments, feel free to reach out. We appreciate your business and are here to assist you in any way we can. Thank you once again for choosing us, and we look forward to serving you in the future.

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for sharing your positive experience with Eric! We're delighted to hear that he provided you with professional and thorough service, taking the time to explain everything you needed to know. Eric is a valuable member of our team, and it's great to know that his efforts were appreciated. If you ever have any more questions or if there's anything else we can assist you with, please feel free to reach out. We truly value your feedback and look forward to serving you again in the future. Thanks again for choosing our services!

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for sharing your positive experience with us! We're delighted to hear that Eric provided you with great assistance and helped you find exactly what you were looking for. Ensuring a pleasant experience for our customers is a top priority, and we're thrilled that we could meet your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to serve you at Ron Carter.

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a positive experience with Eric Helton—your kind words about his professionalism and straightforward approach are greatly appreciated. We are, however, sorry to learn about your dissatisfaction with the financing department. Your experience is important to us, and we apologize for any inconvenience you may have faced. We take customer feedback seriously and will review our processes to ensure a better experience for our customers in the future. If there's anything specific you would like us to address or discuss regarding your financing experience, please reach out to us directly at 281-331-3111. We value your business and want to ensure your concerns are addressed appropriately. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your buying process was a pleasant and pressure-free exercise. Creating a comfortable and transparent environment for our customers is important to us, and we're pleased that we could meet your expectations. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Thanks again for choosing us!