Eric Grant | Page 3

Great experience purchasing my 2015 Ford Escape SE My experience started on the internet and ended at the dealership. It was a very pleasant experience all the way through. I am one who doesn't like al My experience started on the internet and ended at the dealership. It was a very pleasant experience all the way through. I am one who doesn't like all the personal contact back and forth with salesperson. But the way Country Ford and Eric Grant handled everything was so nonpressure like I will actually go into this dealership to shop for my next vehicle. I was so pleased with the whole process that I have already told several friends and family "if you want a positive and friendly car buying experience go on line to Country Ford and deal with Eric Grant. He will do everything possible to get you what you want at a good price". More

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The search was worth it I spent over four months searching for a new car at an affordable price from an honest dealership. I literally put together deals and walked out on t I spent over four months searching for a new car at an affordable price from an honest dealership. I literally put together deals and walked out on two cars in that time frame. I was SERIOUS about what I wanted with this purchase. I was at the end of my rope and getting angry when I called Ford Country and spoke with Eric Grant. I told him straight up that I wasn't even walking on the lot unless we had a few items determined already, which I enumerated, and invited him to call me back when he had the information. No one else had called me back from those calls. Eric called me within an hour. He had found my information and lined up what I needed. He was so polite when he invited me (still angry) to come down and talk to him. Fast forward six hours when I walked on the lot. We drove that car, talked about the few repairs I wanted, and then went in for paperwork. This was were things always got long and ugly at dealerships... you ladies know what I mean! "Have some popcorn, ma'am" .... "Would you like a water?" .... "It will just take us a minute to..." Blah, blah, blah. This place was different. We had a few miscommunications but Eric was very reasonable about finding solutions and holding up his end of our bargain. Eric spoke to me like an equal, even with me ready to fight my way through everyone. *High Five!* I BOUGHT that car. I LOVE that car. And I have not lost a moments' sleep since I got it. THESE GUYS ARE GREAT. More

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