Eric Burks

I recently purchased my first Mercedes and my experience was excellent. Dealing with Eric Burts was great, we chopped it up like 2 fraternity brothers and ended the day me receiving a great deal and vehicle was excellent. Dealing with Eric Burts was great, we chopped it up like 2 fraternity brothers and ended the day me receiving a great deal and vehicle More

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Our purchase was online and our salesman Eric Burks was extremely helpful in taking videos of the car and viewing it critically for us. He was professional, helpful and informative as you would expect from extremely helpful in taking videos of the car and viewing it critically for us. He was professional, helpful and informative as you would expect from a dealer of this class. He arranged all the paperwork and local notary and delivery to our home in Florida. It was a great experience and would recommend if you are looking for a luxury quality preowned vehicle. More

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I have doing business with this dealership and Eric Burks for a long time now. They are top drawer and know how to take care of you. Eric checks on you and solves any problem before it is an issue. He is gre for a long time now. They are top drawer and know how to take care of you. Eric checks on you and solves any problem before it is an issue. He is great about helping you make right decisions about selling, trading, and buying a new car. Very knowledgeable. He is committed to you and he has become a great friend. I can’t imagine trading anywhere else. More

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I was very impressed when I walked inside the dealership. The receptionist and the finance person was very helpful and extremely nice. I am one that appreciate good customer service. The receptionist and the finance person was very helpful and extremely nice. I am one that appreciate good customer service. More

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Eric Burks - The Best! We have been customers with Eric for over 20 years. Eric is honest, professional and he really cares about his customers; not just the sale. Er We have been customers with Eric for over 20 years. Eric is honest, professional and he really cares about his customers; not just the sale. Eric, Keep up the good work and thank you for your assistance and expertise. The McGhee Family. More

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My husband and I had the pleasure of spending a few hours with our salesman, Eric Burks. He was very patient and so helpful in helping us select the perfect vehicle for us. We are his repeated customers beca with our salesman, Eric Burks. He was very patient and so helpful in helping us select the perfect vehicle for us. We are his repeated customers because of the respect that he shows and the service he renders, as he confidently helps us select the the best vehicle for us. More

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Mr. Eric Burks helped us in finding and purchase the GLC 300. He was very ut to date all the vehicles. Mrs. Jean thanks him for making her feel special (she 91-year-old). Thank you for spending your time wi 300. He was very ut to date all the vehicles. Mrs. Jean thanks him for making her feel special (she 91-year-old). Thank you for spending your time with us. More

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If you are looking for professional service, including being treated with respect, kind, courteous and complete service-no matter how many questions you as. Visit Mercedes-Benz -Irondale Campus and ask fo being treated with respect, kind, courteous and complete service-no matter how many questions you as. Visit Mercedes-Benz -Irondale Campus and ask for Eric Burks. No matter who else they try and pair you with, wait for Eric or make an appointment for a later visit with him when it’s convenient with the both of you. Thank you so much for your kind, informative and courteous service . I love my GLE! Quiet Cabin, smooth ride, bells and whistles Everything I expected and more. Thank you Cyd Howard- new member of the Mercedes Benz family. More

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Eric Burks and the dealership could not be easier to work with in buying a car. Eric worked with my wife to find the car that she wanted while understanding that I had pricing parameters. The financing dep with in buying a car. Eric worked with my wife to find the car that she wanted while understanding that I had pricing parameters. The financing department was great as well. More

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I have been driving MB cars for years and enjoy the quality and service. Eric Burks is my go-to person at this Irondale location. Eric has assisted me over the years, whether I was buying a new car or quality and service. Eric Burks is my go-to person at this Irondale location. Eric has assisted me over the years, whether I was buying a new car or needed help with an existing vehicle. His customer service is unmatched! He has an eye for detail and learns his customers, which enables him to make recommendations customized to individual customer needs. I never feel rushed or pressured to make a purchase, which is why I am a repeat customer. Also, Andrew in service is very knowledgeable and communicative. He is able to explain service issues in a manner that makes sense to someone who may not be mechanically-inclined (me) and provide options and pricing in a quick and efficient manner. The dealership location is very nice and modern. I appreciate that they are currently observing COVID precautions and creating a safe and comfortable environment for their customers. Everyone I encounter there is always friendly. Keep up the good work! More

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