Eric Bauer

The service department is trash! Don’t trust them with your car. . The staff are extremely unprofessional and they will hold your and do nothing. Never ever again. After 10 days of m Don’t trust them with your car. . The staff are extremely unprofessional and they will hold your and do nothing. Never ever again. After 10 days of my car sitting there, I elevated it to the management and they were the same. It’s the culture there. . I took my car to Tinley Park and the circus ended. Save yourself the frustration and don’t give them your keys. Every time I called, they couldn’t find the car and had never even looked at the vehicle. After nearly 2 weeks, I took it straight to another dealer and they are doing the repairs. The staff are dysfunctional and they could care less about a customer’s time or service needs. Every time I called it was a different excuse. ! My experience was horrible. The customer service is absolute trash. It’s a NO for me. More

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Went in for oil change and check up. The team was great. This is my go to dealer. The team was great. This is my go to dealer. More

by Dearius Verified Customer Verified Customer

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South Oak recommends costly unnecessary services. Brought my Jeep in for 30k service. Attendant recommended Fuel/Air Induction Service for approximately $200. I questioned the service but was told my Brought my Jeep in for 30k service. Attendant recommended Fuel/Air Induction Service for approximately $200. I questioned the service but was told my vehicle needed it and one of the items should've been done at 20k. I learned later that this service is not listed in the manual, recommended by MOPAR, or listed on South Oak's site as being required. I have one oil change that I paid for remaining and will not return for service or a new vehicle. More

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Eric is a great young salesman! He has the potential to to be Excellent salesman! He's courteous knowledgeable and very personable! I'm sold! to be Excellent salesman! He's courteous knowledgeable and very personable! I'm sold! More

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Eric made my first time shopping for a car super easy for me. He was able to help me find a reliable car and at a great price. Also, he is very patient. me. He was able to help me find a reliable car and at a great price. Also, he is very patient. More

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South Oak Dodge dealership is great. The staff was friendly and respectful. Eric Bauer was informative and did a great job helping me with my purchase. friendly and respectful. Eric Bauer was informative and did a great job helping me with my purchase. More

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