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Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 92

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
976 Reviews
4.8

976 Reviews

Write a Review

976 Reviews of Emily Wagner

October 21, 2023

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Amazing service. Thanks to all the guys over at toyota of Des Moines. Pleasant experience More

by DANTWI95
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 23, 2023

Toyota of Des Moines responded

We're glad you had an amazing experience servicing your Toyota! We hope to see you again for your service needs. Take care!

October 21, 2023

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Greeted right away. Service was fast and reasonably priced. Will definitely come back for next maintenance More

by Lisasb
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Service Time
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Recommend Dealer
Yes
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Oct 23, 2023

Toyota of Des Moines responded

We're happy to know you were pleased with your vehicle service! We hope we can keep bringing you 5-star experiences at Toyota of Des Moines. Thank you for the review!

October 20, 2023

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I love this Toyota dealer dealership. In Des, moines. They do a great job. They tell you what they are doing. I live 70 miles away and they get me in. More

by CAROLYNEDSALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 23, 2023

Toyota of Des Moines responded

Thank you for your review! We take pride in providing our customers with the best possible service, and we appreciate your feedback. Thank you for making the drive for us to service your vehicle!

October 18, 2023

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Not pleasant. Wouldnots recommend them by far at all so nows either so nows so. More

by mikelathen8707
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 20, 2023

Toyota of Des Moines responded

We appreciate your feedback. We would like to hear more about your experience to see if we can work towards a solution. At your earliest convenience, please contact our General Manager, JP Phillips.

Oct 20, 2023

mikelathen8707 responded

Your service guys were so very accusational and accused me and my so friend Richard Sternberg of stealing oem owner's manuals when we were originally given permission from someone else to get those fors my's collection and me friend Debbie Krug so's from Willis has a friend who works for you who can get me a 2018 Rav4 Hybrid book.

October 18, 2023

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Little confusing upon arriving about who to talk to, and where to put my vehicle. More

by kimseberg
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Service Time
Recommend Dealer
Yes
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Oct 19, 2023

Toyota of Des Moines responded

We're always looking for ways to improve our customer experience, and your feedback is very helpful. I've shared your comment with our service manager to develop a better arrival process. Thank you for servicing at Toyota of Des Moines!

October 18, 2023

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We took our Rav 4 for a routine service. Everyone went smoothly and timely. Even though the service bay was very busy, our experience was very positive. More

by mjmichaels39
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 19, 2023

Toyota of Des Moines responded

We know that your time is valuable, so we appreciate you trusting us to service your Toyota RAV4. We hope to see you again soon for your next routine service. Take care!

October 17, 2023

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Service was great and the job was done quickly. It was way to get in when needed too. More

by NGEE_NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz, I don’t remember the names or faces. Sorry.

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Oct 18, 2023

Toyota of Des Moines responded

It's great to hear that you were happy with our quick and efficient service! We're committed to getting you back on the road as quickly as possible. Thank you for trusting us with your service needs!

October 17, 2023

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over price for an oil change. Considering it’s conventional oil. But was treated very well. They told me that I needed a carrier bearing in my driveshaft. Ask for an estimate so t More

by daniel.givant
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 18, 2023

Toyota of Des Moines responded

Thank you for the review! We take your feedback seriously, and we will review our pricing to ensure that we are offering our customers a fair value. We appreciate your business and thank you for trusting us with your service needs.

October 16, 2023

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All checks and oil change done quick and I was updated thru the work.So all great in the time spent at the dealership. More

by GARRETTDAVE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 17, 2023

Toyota of Des Moines responded

Thank you for your review over your last oil change visit! We appreciate you taking the time to leave us feedback, and we hope to see you again soon.

October 14, 2023

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Excellent, timely service with very pleasant personnel. They met my emergency needs keeping me informed of the whole process! More

by LARRY285NOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 16, 2023

Toyota of Des Moines responded

Thank you for servicing with us! We're happy to hear that our staff helped with your emergency needs and informed you throughout the process. We hope to be of service again in the future. Take care!

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