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Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 90

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
976 Reviews
4.8

976 Reviews

Write a Review

976 Reviews of Emily Wagner

November 16, 2023

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Employee Rating

Ian did a great job diagnosing the issue in my 2017 Toyota Tacoma. He went above and beyond to contact the warranty making sure it was covered before work began. In the end my truck was fixed in a time More

by Tyler G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Nov 17, 2023

Toyota of Des Moines responded

Thank you for taking the time to share your positive experience with our service department! We are so glad to hear that Ian was able to quickly and accurately diagnose the issue with your 2017 Toyota Tacoma. Tyler, we look forward to serving you again in the future!

November 12, 2023

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Quick and friendly. Made it easy and they got the job done. Love the video. More

by chrismayo123
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

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Nov 13, 2023

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Toyota of Des Moines! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

November 11, 2023

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Employee Rating

Everyone at Des Moines Toyota is friendly and helpful on the phone or when we bring our Camry in for service. More

by chutton505
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

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Nov 13, 2023

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

November 10, 2023

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Very friendly and told you what they were doing CD and what had to be done. More

by RLSPOEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle

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Nov 13, 2023

Toyota of Des Moines responded

Thank you! It was a pleasure working with you and we look forward to your next visit here at Toyota of Des Moines!

November 10, 2023

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Good customer service! ! Very professional and get the job done quickly. I’ve been coming here since 2006, bought 6 cars from them. More

by Carolyn Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips, Ian Davis, Justin Madison, Jon Doering , Colton Powers, Robert Schulz

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Nov 13, 2023

Toyota of Des Moines responded

We greatly appreciate the detailed review, Carolyn! Thank you so much for taking the time to leave us wonderful feedback. It's great to hear that the team embodied our values. We aim to make each and every visit to Toyota of Des Moines an enjoyable one. That's why we work to ensure a great shopping experience. Again, thank you very much for your review, and we'll be looking forward to your next visit. Take care!

November 10, 2023

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Had my new truck serviced and was very pleased at the process. You slowly drive in, get out meet a service advisor and then off to the waiting room. The service advisor talked to me about what was done More

by Terry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Toyota of Des Moines responded

Thank you so much for your positive feedback about your recent service experience! We are so glad to hear that you were pleased with the process, the staff, and the cleanliness of the dealership. We are grateful for your business and we hope to see you again for your service needs!

November 10, 2023

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I really appreciated being able to leave my car over night to get worked on the next day. The issue was found and resolved super quick and efficiently. More

by cassiebrokaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Nov 10, 2023

Toyota of Des Moines responded

We do our best to make the process as easy and stress-free as possible. We are so glad to hear that you appreciated being able to leave your car overnight and that the issue was found and resolved quickly and efficiently. Thank you for servicing your vehicle at Toyota of Des Moines!

November 08, 2023

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I'm very happy. Thank you for your acceptable cars, Toyota is the car of my heart More

by Niaz Mohammad
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Nov 09, 2023

Toyota of Des Moines responded

Thank you for your positive feedback and for your loyalty to Toyota. We hope to see you again at Toyota of Des Moines!

November 07, 2023

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There always fast and easy to get along with. Knowledgeable and helpful where you need it most. More

by mlaldridge62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Whiting ?????

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Nov 08, 2023

Toyota of Des Moines responded

Thank you so much for taking the time to share your positive experience with us at Toyota of Des Moines! We are so glad that you were impressed with our staff's helpfulness, knowledge, and ability to resolve your issues quickly and efficiently. We hope to see you again!

November 05, 2023

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Employee Rating

Really friendly and professional! Great communication! She was able to take care of our vehicle and understood what we needed. More

by ron.mcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Toyota of Des Moines responded

Thank you for taking the time to share your positive feedback about your recent experience at our dealership. We are thrilled to hear that you were impressed with the friendliness, professionalism, and communication skills of our team members. If you have any questions, don't hesitate to reach out. Take care!

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