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Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 89

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
976 Reviews
4.8

976 Reviews

Write a Review

976 Reviews of Emily Wagner

November 29, 2023

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Employee Rating

Good Service was good. The video of the inspection was great. Service person was polite and respectful. More

by AL.BURROWS
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

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Nov 30, 2023

Toyota of Des Moines responded

We're also happy to hear that you found the video inspection helpful. We believe that transparency is important, and we want our customers to have a clear understanding of the work that is being done on their vehicles. Please come back and see us again for your next service appointment!

November 28, 2023

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Employee Rating

Explained everything thoroughly and was very articulate. She honored my coupon and I appreciate it. More

by mtrepp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Nov 29, 2023

Toyota of Des Moines responded

Thank you for the 5 stars! We value your feedback and strive to provide our customers with a transparent and informative service experience. We appreciate your business and look forward to serving you again in the future.

November 28, 2023

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Employee Rating

At the dealership, they informed me of the expected time it would take servicing my car. They adhered to the time! More

by CHERUMARTO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Nov 29, 2023

Toyota of Des Moines responded

We are pleased to hear that our staff accurately estimated the service time and adhered to their commitment. We value your feedback and strive to provide our customers with a transparent and efficient service experience. Thank you for your positive review!

November 28, 2023

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Everything was done very quickly and to our satisfaction 😌 Very professional and friendly. So far, very good dealer experience. More

by MSCORD
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Recommend Dealer
Yes
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Nov 29, 2023

Toyota of Des Moines responded

Thank you for sharing your positive experience with us! We are pleased to hear that you were satisfied with the speed, professionalism, and friendliness of our team. We hope to see you again in the future!

November 25, 2023

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Great fast service! Always thankful to the Toyota of DesMoines Service department and Ian for the help. More

by HIPPENERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Nov 27, 2023

Toyota of Des Moines responded

Thank you for sharing your positive experience with the Toyota of Des Moines Service department and Ian! We are thrilled to hear that you consistently receive great, fast service from our team. Thank you for choosing Toyota of Des Moines for your automotive needs.

November 25, 2023

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Employee Rating

Had oil service done. Toyota found headlamp out. Replaced. Picked up vehicle and battery dead. Had to ask service to look at. They assumed battery old. You had checked bat More

by Tgebard
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

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Nov 27, 2023

Toyota of Des Moines responded

We understand your frustration with having to drive on the interstate to charge your battery. We will review our battery testing procedures to ensure that they are consistent and reliable. We value your business and appreciate your understanding as we work to improve our service. We hope you can continue to trust us with your Toyota.

November 19, 2023

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Employee Rating

everything was very good they treated me great very satisfied with the service and the friendly treatment of the people who assisted me, thank you very much More

by Jf707.rodflor
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

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Nov 20, 2023

Toyota of Des Moines responded

Our team values providing friendly and attentive service to all our customers. Thank you for choosing us and for sharing your positive feedback! Have a great day!

Nov 19, 2023

Jf707.rodflor responded

Thanks for your great service

November 17, 2023

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Great experience. Took good care of my car and explained what things required my attention More

by abhishek
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Recommend Dealer
Yes
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Nov 20, 2023

Toyota of Des Moines responded

We are grateful for your positive feedback regarding your recent experience at Toyota of Des Moines. We value your business and look forward to maintaining your trust as your preferred automotive service provider.

November 17, 2023

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Very efficient. Professional. Courteous. Informative Nice waiting area. A very good experience for my first time at Toyota Service. More

by AMBRO7579
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

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Nov 20, 2023

Toyota of Des Moines responded

We are delighted to hear that your first experience with our Toyota Service was a positive one. Thank you for your 5-star review! We hope to see you again in the future.

November 16, 2023

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Went in for oil change in the afternoon and was in out out quickly! Great service! More

by rjrmwoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2023

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines for your automotive maintenance needs. We look forward to continuing to provide you with exceptional service in the future. Take care!

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