Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 85

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
976 Reviews
4.8

976 Reviews

Write a Review

976 Reviews of Emily Wagner

January 13, 2024

Dealership Rating
Employee Rating

Everyone was helpful. Excellent work I enjoyed my visit to Toyota of Des Moines earlier this week More

by Ron.Pieracci
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 15, 2024

Toyota of Des Moines responded

Everyone here at Toyota of Des Moines appreciates your positive review about your recent experience with us! We can't wait to see you again. Have a great day.

January 13, 2024

Dealership Rating
Employee Rating

The dealer replaced the cabin and engine air filter. The rear gate switch was turned off unknown to me near the glove box. Two days later when I went to load luggage into the car, it wouldn't open. I co More

by deloiter
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 15, 2024

Toyota of Des Moines responded

We're sorry to see your visit with us was less than perfect. Please let us know how we can improve your visit the next time you visit us. Thank you!

January 13, 2024

Dealership Rating
Employee Rating

Mostly good but hate appointment system, need real person Very frustrating to change your suggested appointments, More

by RCHWDM
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 15, 2024

Toyota of Des Moines responded

Thank you so much for taking the time to leave us a rating! We would love to hear more about your visit so that we can continue to work to improve!

January 13, 2024

Dealership Rating
Employee Rating

Prompt, knowledgeable service. Staff is great! I bought two vehicles at dealership and they do all maintenance work. More

by Big Daddy TT
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 15, 2024

Toyota of Des Moines responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Toyota of Des Moines in the future!

January 13, 2024

Dealership Rating
Employee Rating

It's always a good experience. The people are knowledgeable and do a job of explaining More

by soniamcgravey
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 15, 2024

Toyota of Des Moines responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Toyota of Des Moines and we hope to see you again soon.

January 12, 2024

Dealership Rating
Employee Rating

I had an oil leak since my previous oil change. Toyota of Des Moines took care of the problem, and didn't charge me. More

by Lynn
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 15, 2024

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

January 12, 2024

Dealership Rating
Employee Rating

Guy at the parts counter couldn't figure out how to sell me a hat. Guy at the parts counter couldn't figure out how to sell me a hat while I waited for my service. More

by mwilloughby33
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 15, 2024

Toyota of Des Moines responded

Thanks for the great rating! We're glad to hear you had a 5-star experience here with us. Thank you for choosing Toyota of Des Moines!

January 11, 2024

Dealership Rating
Employee Rating

I would not change--- Emily is excellent. Worker's also The workers taking my car from home and bringing it back are great More

by halmil77
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 12, 2024

Toyota of Des Moines responded

We strive to make every aspect of your experience with Toyota of Des Moines feel effortless and enjoyable. If you ever have any suggestions for how we can improve, please don't hesitate to share. Thanks for choosing us!

January 11, 2024

Dealership Rating
Employee Rating

Fast and friendly Emily was very nice. I liked to video walkthrough of the inspection. Providing an estimate for the battery was nice as well More

by Carajilljones
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 12, 2024

Toyota of Des Moines responded

We're thrilled you enjoyed the video tour of your car and the helpful battery estimate. Your satisfaction is our goal. Thank you for choosing Toyota of Des Moines!

January 11, 2024

Dealership Rating
Employee Rating

smooth and easy. they explained every step to my satisfaction. they are very professional too More

by walshification
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Jan 12, 2024

Toyota of Des Moines responded

Sounds like your experience at Toyota of Des Moines was a dream come true! Clear explanations, professional service, and a smooth ride all the way. Thank you for trusting us – and don't hesitate to reach out if you need anything else in the future!

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