Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 67

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
976 Reviews
4.8

976 Reviews

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976 Reviews of Emily Wagner

July 04, 2024

Dealership Rating
Employee Rating

Emily has been consistently customer friendly and provided needed information during each of my visits. More

by BACORD88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2024

Toyota of Des Moines responded

Thank you for recognizing Emily's exceptional customer service! We appreciate you highlighting her consistent friendliness and helpfulness. We're lucky to have her on our team.

July 03, 2024

Dealership Rating
Employee Rating

Very nice clean dealership. Seem very capable and friendly. Time is a consideration and they use time wisely. More

by BRENDACOLE6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison

Jul 03, 2024

Toyota of Des Moines responded

Thank you for your kind words! We appreciate you noticing our clean environment and friendly staff. We understand time is valuable, and we're glad you found our service efficient.

July 01, 2024

Dealership Rating
Employee Rating

Great service, great people. I got there early and was finished before my appointment even started. More

by pauljjhauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

Jul 02, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 28, 2024

Dealership Rating
Employee Rating

They provided great service, a nice clean waiting room, and a good price for the work done More

by daytonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

Jul 01, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 27, 2024

Dealership Rating
Employee Rating

Very thorough, nice to be able to watch the inspection. Everyone is friendly and helpful More

by lrexp59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Schulz

Jun 28, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

June 27, 2024

Dealership Rating
Employee Rating

The key cost way too much mooney. . it is ridiculous to pay 437 dollars for an extra key. More

by STEPHENSULLIVAN1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 28, 2024

Toyota of Des Moines responded

Thank you for taking the time to tell us about your recent service experience, Stephen. We do our best to offer competitive pricing on all of our parts and services, so we’re sorry to hear that you felt we fell short of that with your recent spare key purchase. If you would like to discuss this further, please contact our General Manager, JP Phillips.

June 23, 2024

Dealership Rating
Employee Rating

Toyota of Des Moines is good at what they do with - They give quick, professional & excellent service. More

by Lawrence Okpako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

Jun 24, 2024

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

June 22, 2024

Dealership Rating
Employee Rating

Service let me drive away with a nail in my tire while they ordered a replacement. I bought the tires at the dealership. Calling for an appointment to check a tire leak, Reception told me to bring it in. More

by rebecca.teiken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

June 22, 2024

Dealership Rating
Employee Rating

The entire group at Toyota was very helpful and courteous. I have moved to Urbandale looking for someone to take care of me Avalon. More

by Jerry Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 20, 2024

Dealership Rating
Employee Rating

I like receiving the service tech’s video of my vehicle. I appreciate explanations for concerns. Best coffee machine! More

by JAACAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Toyota of Des Moines responded

Thrilled you had a fantastic experience! We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication.

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