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Emily Wagner

Overview Reviews (976) Inventory (142)

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Emily Wagner

Emily Wagner | Page 66

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

976 Reviews

Overview Reviews (976) Inventory (142)

4.8

976 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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976 Reviews of Emily Wagner

July 26, 2024

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Employee Rating

Great experience! Tim was amazing and very helpful! I would definitely recommend you guys! Thank you Tim was amazing and very helpful! I would definitely recommend you guys! Thank you More

by JSPILLMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Beckman

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Jul 29, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service, friendly staff, and on-time delivery.

July 26, 2024

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Employee Rating

Everyone is nice and explain what they are doing. Service is quick and the waiting room is spacious Service is quick and the waiting room is spacious More

by hswu4hawks

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 29, 2024 -

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We look forward to your next visit.

July 26, 2024

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Employee Rating

Great service. Great waiting room. You make it easy to get done what is needed. Thanks for your help. Great waiting room. You make it easy to get done what is needed. Thanks for your help. More

by rockeywendy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 26, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

July 25, 2024

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Employee Rating

Excellent fast service, will do business again. Said I needed new fog lights, I declined. When lights are on the fog lights are on. Said I needed new fog lights, I declined. When lights are on the fog lights are on. More

by dlsmithawa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Jul 26, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us so thank you for taking the time to share and help us improve.

July 25, 2024

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Employee Rating

Everything was done. Well and , most of all like the video , that I could watch when they’re. Working. Or doing checking my car!! Well and , most of all like the video , that I could watch when they’re. Working. Or doing checking my car!! More

by garymeling

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 26, 2024 -

Toyota of Des Moines responded

Thrilled you had a fantastic experience! We appreciate you recognizing our courteous customer care, service videos and clear communication.

July 23, 2024

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Employee Rating

Always friendly. Knowledgeable staff. Quick and thorough service. Price comparable with competitors. Able to get an appointment within a 2-week timeframe. Knowledgeable staff. Quick and thorough service. Price comparable with competitors. Able to get an appointment within a 2-week timeframe. More

by dawntish

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 24, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback

July 23, 2024

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Employee Rating

Staff was professional and promp. service. Was quick as promised. Clean facility Liked video walkthrough. service. Was quick as promised. Clean facility Liked video walkthrough. More

by jeanine_m10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Jul 24, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

July 22, 2024

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I am very grateful to the service manager for the sensitivity he showed towards my situation. sensitivity he showed towards my situation. More

by bcm13us

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Jul 22, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us. It means a lot that you trust us for your service needs.

July 21, 2024

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Employee Rating

Professional service. They make it easy for a female to keep their car in tip top shape. They make it easy for a female to keep their car in tip top shape. More

by suzannejames54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Jul 22, 2024 -

Toyota of Des Moines responded

Thank you for the 5-star review. If you have any further automotive needs please let us know!

July 21, 2024

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Employee Rating

Fantastic customer service and quick turnaround, and they handled my recall very quickly. Thank you!!! handled my recall very quickly. Thank you!!! More

by VANVARKAD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Jul 22, 2024 -

Toyota of Des Moines responded

Thrilled you had a fantastic experience! We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication.

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