Emily Oleson | Page 3

Very friendly service, quick and to the point. The wait time was as expected and easy. Facility was clean and staff asked if we needed anything. The cherry on top was the Guatemalan breakfast in w The wait time was as expected and easy. Facility was clean and staff asked if we needed anything. The cherry on top was the Guatemalan breakfast in walking distance! More

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The Toyota service department has gotten better over the last year and Emily is the best service manager I have had. last year and Emily is the best service manager I have had. More

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Emily is an outstanding service advisor. She clearly explained my options and their expense, and she kept me advised on when my car would be ready. The waiting area was comfortable and well She clearly explained my options and their expense, and she kept me advised on when my car would be ready. The waiting area was comfortable and well appointed. More

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Service advisors are very informative and talk you thru exact service options that are made available to you and include any additional discounts offered. exact service options that are made available to you and include any additional discounts offered. More

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Emily was very friendly, informative and was able to answer our questions. Emily gave us a good explanation and information regarding proper maintenance and intervals for our Toyota RAV4. The Royal Mo answer our questions. Emily gave us a good explanation and information regarding proper maintenance and intervals for our Toyota RAV4. The Royal Moore facility was inviting, friendly and timely. Thank you More

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Oil change states it includes tire rotation, last two times tires not rotated, not sure why not? times tires not rotated, not sure why not? More

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Carmen is professional, knowledgeable, helpful and considerate. We have been coming to him now for several years to get our Toyota cars serviced. FYI we have previously given our rating and comm considerate. We have been coming to him now for several years to get our Toyota cars serviced. FYI we have previously given our rating and comments on a different email to us asking for our review. This will be our last review to you for this particular service date. Thank you. Best regards and Happy New Year! David and Patti Wiemer More

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Service at Royal Moore Toyota has definitely improved with the arrival of Emily Oleson! She is very thorough, pays attention to detail, gives good explanations for what was done, and makes you feel confi with the arrival of Emily Oleson! She is very thorough, pays attention to detail, gives good explanations for what was done, and makes you feel confident about doing business with the firm. More

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Service was great! Emily was very kind and helpful. The service status tracking app was great! Emily was very kind and helpful. The service status tracking app was great! More

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Emily was quick to check me in and made the experience and easy in & out trip. and easy in & out trip. More

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