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Emily Melanson
Emily Melanson at Daytona Toyota
Refer Me

Emily Melanson | Page 2

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.8
451 Reviews

My name is Emily Melanson, I have been in the car industry for 8 years. In my free time ,I like to spend time on my boat and I also have a passion for cooking. I have personally worked for Toyota for a total of 4 years.

Dealership Experience

3 yrs, 9 mos

4.8

451 Reviews

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451 Reviews of Emily Melanson

April 06, 2024

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Employee Rating

She is awesome has great customer service skills and keeps you informed of the service being performed, as well as what’s actually needed at that time! More

by preach79
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Recommend Dealer
Yes
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Apr 09, 2024

Daytona Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Providing excellent customer service and keeping our customers informed are top priorities for us. We appreciate your feedback!

April 06, 2024

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Emily Melanson is always pleasant, courteous and professional. Service recommendations are always explained and prioritized. More

by gfschadel
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Yes
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Apr 09, 2024

Daytona Toyota responded

Thank you so much, Emily! We appreciate your kind words and are thrilled to hear about your positive experiences with our team. We look forward to serving you again in the future!

April 04, 2024

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Emily's customer service is always excellent. She resolved a Toyota Maintenance Agreement issue in my favor yesterday, which I very much appreciated. More

by vbfvbf
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Yes
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Apr 09, 2024

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear that Emily provided excellent customer service and resolved your Toyota Maintenance Agreement concern. We appreciate your support and look forward to serving you again in the future!

March 29, 2024

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The staff was terrific and very helpful in the service department. I was very thankful for their professionalism. One young lady employee helped another customer get approval from insurance company for re More

by christianamatea2
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Recommend Dealer
Yes

Other Employees Tagged: Seymour Small, Dylan Bouchard

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Apr 04, 2024

Daytona Toyota responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that our staff provided exceptional assistance and professionalism. We appreciate your feedback and look forward to serving you again in the future.

March 24, 2024

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The service was beyond wonderful. Got taken on price. Also they stole my sons apple airpods fom his truck. . They had tracking feature and they were shown at dealership yet nobody cou More

by canyonsmom
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Recommend Dealer
No
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Mar 25, 2024

Daytona Toyota responded

We're sorry to hear that you had a negative experience and would like the opportunity to speak with you more about your concerns. When it is convenient please reach out to Aaron Garcia, at 386-255-7475 ext. 1702

March 11, 2024

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Great work done by the team, communicate very well, Emily stays on top with all the updates on the vehicle. Work has been done very well so far. More

by ak
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Yes
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Mar 12, 2024

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear that Emily and our team provided excellent communication and service throughout your vehicle's maintenance. We appreciate your trust in us!

March 10, 2024

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My service person is Emily. She is awesome! I trust her and her opinions regarding our vehicles. More

by PJ2155
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Yes
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Mar 12, 2024

Daytona Toyota responded

Thank you so much for your kind words about Emily! We're thrilled to hear that she provided you with excellent service and earned your trust. We appreciate your feedback and look forward to serving you again in the future.

March 04, 2024

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Very professional and friendly. Got vehicle in and out. Also had answers to my questions. More

by cdh101201
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Yes
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Mar 04, 2024

Daytona Toyota responded

We're delighted to hear about your positive experience! Providing professional and friendly service, along with efficient handling of your vehicle and addressing your questions, is always our goal. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you have any further questions or need assistance in the future.

March 03, 2024

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Great service Emily keeps me informed of the status of the service. Work is done in a timely manner. More

by indynels
Recommend Dealer
Yes
Helpful
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Mar 04, 2024

Daytona Toyota responded

We're delighted to hear that you had a great service experience with Emily! Keeping customers informed and ensuring timely service are top priorities for us, and we're glad Emily was able to deliver on both fronts. Thank you for taking the time to share your positive feedback, and please don't hesitate to reach out if you need anything else in the future. We're here to help!

March 03, 2024

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Employee Rating

The guy milking insurance to replace good windshields gives an air of fraudulence. He does not work for the dealer or Toyota and does not belong there. Emily is terrific. More

by KMACMA1
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Recommend Dealer
Yes
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Mar 04, 2024

Daytona Toyota responded

We appreciate your feedback and are sorry to hear about your experience with the individual handling insurance claims. Rest assured, we take such matters seriously and will address this concern promptly. On a brighter note, we're thrilled to hear that Emily provided you with terrific service. We'll be sure to pass along your kind words to her. Thank you for bringing this issue to our attention, and please feel free to reach out if you have any further concerns or questions. We're here to help!

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