Dealership Experience
12 yrs, 1 mo
Industry Experience
15 yrs, 3 mos
415 Reviews
Write a Review415 Reviews of Emilio Torres
September 14, 2024
My car got fell off of the radar of the service department and was there for two weeks. Miss Paula and D'Shon were the only people that excepted responsibility for the inexcusable, lack of service department and was there for two weeks. Miss Paula and D'Shon were the only people that excepted responsibility for the inexcusable, lack of service and in turn made the rest of the experience pleasant. We've been customers in sales and service recently and would not have returned if we had known this was going to occur. More
Other Employees Tagged: Chong Lee, Paula Bryant , D'Shon, reception
September 14, 2024
Excellent experience from start to finish. Great people all around. Thank you Emilio for everything Great people all around. Thank you Emilio for everything More
Other Employees Tagged: Rahul Sharma, Shubi Maini
September 14, 2024
Mario Piccone and his team did an amazing job, best car buying experience I have ever had!!! buying experience I have ever had!!! More
Other Employees Tagged: Tammy Saylor, Mario Picone, Talal Abdel
September 11, 2024
I can’t say enough great things about Ralph (Rafael Glover), my service advisor at BMW of Sarasota. He’s the definition of professionalism—patient, honest, and genuinely caring. From the moment my car Glover), my service advisor at BMW of Sarasota. He’s the definition of professionalism—patient, honest, and genuinely caring. From the moment my car broke down, Ralph was there every step of the way, making what could have been a stressful experience incredibly smooth and reassuring. He’s always available, accommodating, and truly goes above and beyond for his customers. Ralph is a real MVP, and BMW of Sarasota is lucky to have him! More
Other Employees Tagged: Tammy Saylor, Rafael Glover
September 04, 2024
BMW of Sarasota is the gold standard for customer service and vehicle selection. As a car lover, they have the top models and trim levels that I’m interested in, in stock, on the showroom floor. If they don’ and vehicle selection. As a car lover, they have the top models and trim levels that I’m interested in, in stock, on the showroom floor. If they don’t have it in stock, they’re able to get it pretty quickly. They got my custom 430i convertible built and delivered fast, with the exact customizations I wanted, down to the smallest of details (bravo!). On the service/experience side of the house, everyone I interacted with, from the front desk, to sales, finance, service and detailing, all went over and above to provide friendly, knowledgeable service and it’s clear they CARE about me as a person. Special shoutouts to Emilio, Eddie, Hasan, Ken and Chong. Some of the most amazing individuals I’ve had the pleasure of interacting with. I had a great all around car buying experience and I highly recommend BMW of Sarasota to anyone looking for a new or used vehicle. More
Other Employees Tagged: Eddie Cintron, Chong Lee, Loraine Campbell, Hassan El Hakim, Josh Cash
September 01, 2024
BMW of Sarasota was top notch. The service was excellent. Highly recommend to all people looking to purchase a new vehicle. The service was excellent. Highly recommend to all people looking to purchase a new vehicle. More
Other Employees Tagged: Hassan El Hakim , Tim Cheatnut
August 30, 2024
The best service of any dealership I’ve ever been to EVER. From the moment I stepped in the door, the staff was so welcoming. This is my second BMW and from sales, to service to management, this dealers EVER. From the moment I stepped in the door, the staff was so welcoming. This is my second BMW and from sales, to service to management, this dealership has it figured out! Well done, Emilio and BMW of Sarasota! More
Other Employees Tagged: Eddie Cintron, Mario Picone, Hassan El Hakim, David Fishburn, Nicole Fiore
August 22, 2024
It was a breath of fresh air dealing with Joshua Cash. It really shows he enjoys his job. It really shows he enjoys his job. More
Other Employees Tagged: Chong Lee, Eric Bachar, Derek Thomas, Maria Lizardi, Loraine Campbell
August 22, 2024
!! NOTHING BUT THE BEST !! Fast service , great staff and very knowledgeable about the cars and service . very prompt and responsive to questions. car was serviced and beautifully washed on time as prom and very knowledgeable about the cars and service . very prompt and responsive to questions. car was serviced and beautifully washed on time as promised. The support from this team is spectacular, i would buy or service my BMW anywhere else!! great people !! #1! More
Other Employees Tagged: Jasmine Ingram, Chong Lee, Derek Thomas, Greg Jones
August 09, 2024
Always an effortless and quick experience with the service team at BMW Sarasota. Their customer service is a 10 out of 10 service team at BMW Sarasota. Their customer service is a 10 out of 10 More
Other Employees Tagged: David Fishburn