Emanuel "Manny" Jimenez | Page 24

Great experience I found Family Toyota online and negotiated a deal online. They were quick to respond, straight forward, and easy to deal with. Once I arrived at the I found Family Toyota online and negotiated a deal online. They were quick to respond, straight forward, and easy to deal with. Once I arrived at the dealership, there were no tricks or gimmicks, everything was as agreed and the process was quick and easy. More

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EXCELLENT SERVICE Excellent service! Family oriented and very friendly. I recommend ANYONE coming to buy a vehicle to purchase from these guys. Nothing feels better l Excellent service! Family oriented and very friendly. I recommend ANYONE coming to buy a vehicle to purchase from these guys. Nothing feels better leaving home to come to another place and it feels comfortable as your home, while conducting business. Thank you again guys More

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The Bewt Car Buying Experience The entire staff that we dealt with was very helpful. Emanuel Jiminez and Christy Henderson made the entire process smooth and stress free. I would c The entire staff that we dealt with was very helpful. Emanuel Jiminez and Christy Henderson made the entire process smooth and stress free. I would certainly recommend this dealership to others. More

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My first Toyota ever My first time ever to get a deal in about hour & the easiest. The sales were the best i have ever had. No pressure just the facts.& no running back & My first time ever to get a deal in about hour & the easiest. The sales were the best i have ever had. No pressure just the facts.& no running back & fourth from management to sales. My hats off to Chris Yates and Emanuel Jimenez. They are Family Toyota. Thanks to Emanuel for delivering my Tundra to my home. Can't say enough good things about the dealership. Thanks James & Martha Smith. More

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New 2015 Camry I bought a 2015 Camry Hybrid at Family Toyota and was very impressed by the quick response from Emanuel "Manny" Jimenez to my email regarding price. T I bought a 2015 Camry Hybrid at Family Toyota and was very impressed by the quick response from Emanuel "Manny" Jimenez to my email regarding price. The price was fair upfront pricing (best I found) and the buying experience was great. The test drive was great and purchase went smoothly. I was impressed by my salesman and the dealership. More

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Easy, Upfront Pricing I first reached out to Family Toyota through their website when I was requesting some information on a 2015 4Runner. Emanuel "Manny" Jimenez was very I first reached out to Family Toyota through their website when I was requesting some information on a 2015 4Runner. Emanuel "Manny" Jimenez was very quick to respond to my email. Once I told him exactly what I wanted, he quickly gave me the lowest, upfront pricing I received anywhere in the DFW metroplex. Unfortunately the exact car I wanted wasn't available in a 2015 model, so he gave me the same deal on a 2016 4Runner with everything I wanted that was on its way to the dealership. I continued to shop around for about a week, and Manny was very understanding. He simply told me he'd like to help me get into a new car, but then left me alone to make my own decision. None of those pesky phone calls 3x a day like other dealerships in the area. I appreciated not being pressured into anything. My 4Runner was delivered in 3 days! My only complaint about the whole transaction was about the delivery of the vehicle. I arrived to the dealership with my financing in place. Manny had my vehicle ready for me to view, but unfortunately hadn't the inspection or a brake light modification hadn't been completed. The manager, Chris, was super apologetic and brought it back to the service department to fix while I waited to finalize my title work. I believe the finance department forgot that I was there, because I waited over an hour in the lobby (which wasn't bad as they have a movie theater room and popcorn.) As soon as my vehicle was done, they rushed me through to a representative in the finance department so that I could be on my way. Danny, another rep, sat with me and helped me hook up my phone to the navigation system. He gave me quite a few tips and tricks and I really feel he knows his vehicles. As a first-time car buyer, I appreciate the quality of service from all the staff at the dealership. It was nothing like the painful experience I was expecting. I love my new vehicle and know that I got the best deal in the DFW metroplex. Thanks Family Toyota! More

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Exceptional car buying experience! I have nothing but praise for Carlos and his easy friendliness and professionalism. He patiently listened to and answered all my questions. As a fem I have nothing but praise for Carlos and his easy friendliness and professionalism. He patiently listened to and answered all my questions. As a female, I felt totally respected -- something I haven't felt before in any car buying experience. I am totally sold on Carlos and Family Toyota and have been singing their praises ever since. Will recommend them to everyone and I'll certainly go back! More

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Excellent Car Buying Experience!! I highly recommend Family Toyota of Burleson if you are in the market for a new vehicle. The service that I received was truly outstanding. The team I highly recommend Family Toyota of Burleson if you are in the market for a new vehicle. The service that I received was truly outstanding. The team of Emanuel "Manny" Jimenez and Faheem Darville worked extremely hard to make my overall car buying experience enjoyable. They were both very responsive regarding any questions that I had and have gone above and beyond in providing excellent customer service. There is truly a "Family" atmosphere at this dealership. I found out about Family Toyota through Costco's Auto Buying program and as always, Costco has done an excellent job in seeking out quality partners with which to do business. Thank you for making what can be a very stressful event into one that was very pleasant. Many Thanks, Loren D. More

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Painless car buying experience Referred to Family Toyota by my insurance company. Manny Jimenez was very professional and answered all my questions. Manny went above and beyond to Referred to Family Toyota by my insurance company. Manny Jimenez was very professional and answered all my questions. Manny went above and beyond to get the specific car I wanted in the color I wanted. Unfortunately it was located in Austin so I had to wait a few extra days to get the car to Burleson. Manny then worked with me to get all the accessories and extras installed on the car in a timely fashion. I had visited several other Toyota dealers and was unhappy with the way I was treated. Everyone at Family Toyota worked very hard to make me a satisfied customer. From start to finish, process took less than 10 days, I got a good price, and my new car is stunning. More

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Hands down, the best car buying experience EVER! We just stopped by to "look" at a car. We test drove it, fell in LOVE then the next thing we knew we were driving home in it! Emanuel Jimenez took s We just stopped by to "look" at a car. We test drove it, fell in LOVE then the next thing we knew we were driving home in it! Emanuel Jimenez took such good care of us...very friendly and professional. We left with a great feeling and never looked back!!! Thanks to Derrick Mickens who was awesome as well ...Great customer service :) **customers for life** More

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