Elizabeth Hernandez | Page 2

Very happy We are so pleased with our new car. This is our second car we bought from this dealership. our sales person Ignacio Tuse is so nice to work with in fi We are so pleased with our new car. This is our second car we bought from this dealership. our sales person Ignacio Tuse is so nice to work with in finding a car that you like. More

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Outstanding Customer Service I would like to acknowledge Travis Jackson for being upfront with me from the beginning and Eddie Dones for his great service. The Camaro I wanted was I would like to acknowledge Travis Jackson for being upfront with me from the beginning and Eddie Dones for his great service. The Camaro I wanted was very specific and not something Naperville Chevy had in their inventory so Eddie drove all the way to the border of Iowa (over 4 hour roundtrip) just to get the car I wanted. The process of purchasing the Camaro was quick and simple. I only spent about 2 hours in the dealership total from selecting my Camaro to discussing financing, signing the paperwork and I was on the road and in my garage. If you want any new or used vehicle and want excellent customer service, go see Eddie! More

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Friendly and helpful. We were taken care of from the beginning to the end like we were family. Lucas truly made us feel comfortable and explained every step so we were neve We were taken care of from the beginning to the end like we were family. Lucas truly made us feel comfortable and explained every step so we were never surprised by anything. Every interaction we had with the staff was a seamless transition to another member of the team working In harmony. They truely made the experience one of everyone working in our best interests and purchasing it together. More

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Great Experience I purchased my Colorado from Emily Smith after a horrible experience at another Chevy Dealership. I didn't feel pressured and she got me the best pri I purchased my Colorado from Emily Smith after a horrible experience at another Chevy Dealership. I didn't feel pressured and she got me the best price. I am really happy with my 2017 Chevy Colorado Z71 4x4. Next time you are looking for a car make sure to visit Emily Smith. More

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Great, smooth transaction, no pressure I would recommend this dealership to anyone looking for a Chevy. They were very courteous and there was no high pressure from anyone. Very satisfied. I would recommend this dealership to anyone looking for a Chevy. They were very courteous and there was no high pressure from anyone. Very satisfied. More

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Friendly and helpful My husband and I purchased a beautiful used car with low mileage yesterday and had a very pleasant experience. Elizabeth, the Internet sales rep, was My husband and I purchased a beautiful used car with low mileage yesterday and had a very pleasant experience. Elizabeth, the Internet sales rep, was very friendly and offered helpful information before we came to the showroom. Once we arrived, Ronnie, our sales rep, was very patient as he answered all our questions and he went out of his way to make sure that the things that were important to us were considered in our purchase. And we found Rob, the manager, to be honest and straightforward in negotiating a price that we could afford. Premo helped with the details of our purchase and got us through the process quickly. We are very pleased with our purchase and thankful for everyone's help! More

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Awesome Service I KNEW WHAT I WANTED AND I KNEW WHAT I WANTED TO SPEND....EMILY SMITH DID AN AMAZING JOB AT MAKING SURE I LEFT WITH WHAT I WANTED....THIS CAR IS MY BI I KNEW WHAT I WANTED AND I KNEW WHAT I WANTED TO SPEND....EMILY SMITH DID AN AMAZING JOB AT MAKING SURE I LEFT WITH WHAT I WANTED....THIS CAR IS MY BIRTHDAY GIFT TO MYSELF....HAPPY BIRTHDAY TO ME (9/24)....THANK U SO MUCH EMILY.... U ARE THE GREATEST!!! More

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Very Good Experience with Purchase Elisabeth responded almost immediately to my internet request to whether the vehicle was still there and let the sales manager know I would be driving Elisabeth responded almost immediately to my internet request to whether the vehicle was still there and let the sales manager know I would be driving in from Rockford later that day. I drove in to look at a used truck with the 6.2 V8 and 6 speed trans, which is a hard to find option package. Was pre-approved from my local credit union and was planing on putting a down payment and coming back to pick up a day or so later if I liked. Worked with Will who was very helpful and ended up negotiating a fair trade in value and the new truck was already priced very competitively. They beat my banks best interest rate and I ended up going home that night with the new truck even though I didn't have the title in hand for my trade in. I'm used to high pressure finance guys trying to tack extras on but Sam wasn't like that. I also liked the local car sales test track. Overall worth the drive in from Rockford. Very good purchase experience. I usually loath buying a vehicle but thank Will and Sam for making this a pleasant experience. More

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Great to deal with. My family has purchased several vehicles from Dan Wolf Chevrolet ov er the last 10 yrsand each time has been a pleasant experience. Iggy and Dan did My family has purchased several vehicles from Dan Wolf Chevrolet ov er the last 10 yrsand each time has been a pleasant experience. Iggy and Dan did an excellent job. I might also add that their Service Dept does an excellent job to. More

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Excellent Customer Satisfaction! This team worked with me to ensure I received the best deal, interest rate and buyout price possible. Their customer service exceeds excellent, I felt This team worked with me to ensure I received the best deal, interest rate and buyout price possible. Their customer service exceeds excellent, I felt like I was working with family and they were taking care of my needs. Thank you! David Zayed, Ulisis Garcia, Sammy Saad, Sherri A. Pacchiano and Elizabeth Hernandez. Thank you for all of your efforts, great work and customer satisfaction. ~ DeAnna Bolton More

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