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Ekaterina Espinosa

Overview Reviews (109) Inventory (238)

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Ekaterina Espinosa

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Ekaterina Espinosa | Page 10

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9

109 Reviews

Overview Reviews (109) Inventory (238)

4.9

109 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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109 Reviews of Ekaterina Espinosa

November 29, 2023

Dealership Rating

Employee Rating

My car was done within 1hr 30mins. The wait wast that long. Everything was fine. The wait wast that long. Everything was fine. More

by JONESLADYG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Mulrain

Helpful 0

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Nov 29, 2023 -

Lester Glenn Subaru responded

Hi JONESLADYG, Fantastic to hear that your car was taken care of promptly within 1hr 30mins! We know time is valuable, and we're thrilled we could get you back on the road without a lengthy wait! If there's anything else you need or if you have more feedback to share, feel free to reach out! Safe travels, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

November 26, 2023

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Employee Rating

We appreciated the timely turnaround on our oil change and the courtesy of our technician. and the courtesy of our technician. More

by kkarol1013

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Keith Conroy , Christopher Murdolo

Helpful 0

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Nov 27, 2023 -

Lester Glenn Subaru responded

Hi kkarol1013, Thank you for sharing your feedback! We're glad to hear that you appreciated the timely turnaround on your oil change and the courtesy of your technician! If there's anything else you need or want to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 23, 2023

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Employee Rating

Everyone is always helpful and makes the experience easy. Everything is explained before, during and after services are rendered. I never have to question anything. Everything is explained before, during and after services are rendered. I never have to question anything. More

by pdobrolo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Nov 24, 2023 -

Lester Glenn Subaru responded

Hi pdobrolo, Thank you for your positive feedback! We're delighted to hear that everyone is always helpful and makes the experience easy for you! It's fantastic that everything is explained before, during, and after service, providing you with confidence in the process! If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 22, 2023

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Employee Rating

Staff members are knowledgeable and friendly. Facility is nice and clean. We also got a chance to walk around and see the new Subarus Facility is nice and clean. We also got a chance to walk around and see the new Subarus More

by BRIANBONNER235

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Keith Conroy , Christopher Murdolo

Helpful 0

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Nov 22, 2023 -

Lester Glenn Subaru responded

Hi BRIANBONNER235, Thank you for your positive feedback! We're glad to hear that our team was knowledgeable and friendly and that you enjoyed the nice and clean facility. It's great that you had the opportunity to explore the new Subarus. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

Nov 22, 2023 -

BRIANBONNER235 responded

Thank you

November 20, 2023

Dealership Rating

Employee Rating

They are the best, I'm so glad I bought a Subaru and found their dealership. found their dealership. More

by Kathleen Kocsis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Keith Conroy , Christopher Murdolo

Helpful 0

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Nov 21, 2023 -

Lester Glenn Subaru responded

Hey Kathleen, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you're happy with your new Subaru! If you have any more comments or if there's anything else we can assist you with, feel free to let us know! Safe and happy driving! Happy Driving, The Lester Glenn Subaru Team

November 19, 2023

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Employee Rating

Always a pleasant experience at Lester Glenn Subaru. Your service dept team is the best! Your service dept team is the best! More

by YANKEEGIRL2727

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole Damiano

Helpful 0

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Nov 21, 2023 -

Lester Glenn Subaru responded

Hi YANKEEGIRL2727, We appreciate your kind words! It's fantastic to hear that you always have a pleasant experience with us, and our service team is thrilled to be recognized! If there's anything else you need or any way we can further assist you, please don't hesitate to let us know! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

Dealership Rating

Employee Rating

Kathy Ottman was great. Professional and very helpful. My Subaru is not new but the technicians keep it running as if it was. Professional and very helpful. My Subaru is not new but the technicians keep it running as if it was. More

by PSIMIONE7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Keith Conroy , Christopher Murdolo

Helpful 0

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Nov 24, 2023 -

Lester Glenn Subaru responded

Hi PSIMIONE7, Thank you for your positive feedback! We're thrilled to hear that Kathy was great, professional, and very helpful. It's wonderful to know that your Subaru is well taken care of by our technicians. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

Dealership Rating

Employee Rating

Waiting area comfortable, staff was friendly and polite. Work was completed in expected time frame. Work was completed in expected time frame. More

by DDEBLASIO0

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Nov 17, 2023 -

Lester Glenn Subaru responded

Hi DDEBLASIO0, Thank you for your positive feedback! We're delighted to hear that the waiting area was comfortable, the team was friendly and polite, and the work was completed within the expected time frame. Providing a positive and efficient experience is important to us, and we're glad we could make your visit enjoyable. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 16, 2023

Dealership Rating

Employee Rating

Always GREAT services ! !!!! Ekaterina Espinosa very professional & helpful. She always makes sure everything is RIGHT!!!! LOVE Lester Glenn Subaru :) !!!! Ekaterina Espinosa very professional & helpful. She always makes sure everything is RIGHT!!!! LOVE Lester Glenn Subaru :) More

by LILLIEPAD17

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Nov 16, 2023 -

Lester Glenn Subaru responded

Hi LILLIEPAD17, Thank you for your fantastic review! We're delighted to hear that you always experience great service and that Ekaterina has been professional and helpful! Ensuring everything is right is what we strive for, and we're glad Ekaterina has consistently provided that level of service. We appreciate your loyalty, and if there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 13, 2023

Dealership Rating

Employee Rating

Everyone was good. Service was fast. Love the popcorn. Love the tv and coffee. Awesome. Service was fast. Love the popcorn. Love the tv and coffee. Awesome. More

by momofkate65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 14, 2023 -

Lester Glenn Subaru responded

Hi momofkate65, Thank you for your positive feedback! We're glad to hear that everyone was good, the service was fast, and you enjoyed the amenities like popcorn, TV, and coffee! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your review! Happy Driving, The Lester Glenn Subaru Team

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