Eduardo Laureano

Everyone was very friendly. Our experience was easy, we felt respected, they took time with us and we did not feel pressured. We worked out a deal we felt good about. Thank yo Our experience was easy, we felt respected, they took time with us and we did not feel pressured. We worked out a deal we felt good about. Thank you Eduardo! More

Helpful 0

Report | Print

Really nice dealership Eduardo was fantastic bought the car we were looking for at a great price car we were looking for at a great price More

Helpful 0

Report | Print

this was the smoothest car buying experience i’ve ever had at a dealership. everything was straightforward and the workers were very helpful in assisting me to complete my purchase. had at a dealership. everything was straightforward and the workers were very helpful in assisting me to complete my purchase. More

Helpful 0

Report | Print

I’ve never experienced a ‘Bait and Switch’ operation as at Eastlake Auto Brokers. Eduardo guaranteed he’d offer me a free 3,000 mile warranty all to sway me from getting the inspection I planned and then at Eastlake Auto Brokers. Eduardo guaranteed he’d offer me a free 3,000 mile warranty all to sway me from getting the inspection I planned and then last minute he rescinded that warranty guarantee just as purchase documents pushed at me. The tag team harassment by manager Gella Aamodt, Eduardo Laureano and another salesman barring me from taking the car for inspection at Toyota across the street resulted in my having to call the police just to release the car to get inspected that I had already put $2000 on as deposit. In the end Eduardo was shamed into giving me back the 3,000 mile warranty as promised but he couldn’t resist intentionally manipulating the odometer reading back 1000 miles on the warranty paperwork all to shortchange me from 3,000 mile down to 2,000 mile warranty…that’s until I called him out forcing him to rewrite the warranty policy with the actual odometer car mileage. Doctoring odometer readings is illegal. When I viewed this car it had no bad odors but interestingly after delivered had a horrendous odor of which was due to 10, yes 10, air freshener tabs hidden underneath the 2 front seats. This cost me hundreds in detailing to remove that odor. Another negative review of Eastlake Auto Brokers back in by Kaylee Oct 2023 on Dealer Rater also made claims about unbearable odor so beware of this tactic that appears to be a revenge move. As if the whole experience not bad enough the car ended up needing $4000 in repairs so no wonder they resisted my getting an inspection. DO NOT BUY ANYTHING THERE WITHOUT OUTSIDE INSPECTION PRIOR!!!! Would I ever do business again with Eastlake Auto…not a chance. Perfect example why Used Car salesmen have the bad reputation they do. More

Helpful 0

Report | Print

Eduardo was warm and sincere. He was wonderful to work with. The dealership was above board and open for questions and conversation. I had a great experience with Eduardo and Ea He was wonderful to work with. The dealership was above board and open for questions and conversation. I had a great experience with Eduardo and Eastlake Auto Dealership More

Helpful 0

Report | Print

Eduardo was very friendly and honest. He did an excellent job at being transparent and explained everything very well along the way of buying my dream car. I feel like I made the right de He did an excellent job at being transparent and explained everything very well along the way of buying my dream car. I feel like I made the right decision and I am very pleased with my experience buying my car at Eastlake auto. Never pushy! I would recommend this place to anyone! More

Helpful 0

Report | Print

Eduardo was excellent made our vehicle purchasing experience easy and hassle and stress free. Thank you Eduardo experience easy and hassle and stress free. Thank you Eduardo More

Helpful 0

Report | Print

Me trataron muy amablemente. Muy bien el servicio brindado por Eduardo. Mis amigos y yo nos sentimos muy bien. Muy bien el servicio brindado por Eduardo. Mis amigos y yo nos sentimos muy bien. More

Helpful 1

Report | Print

Eduardo made the entire process incredibly easy. He was so communicative and responsible; I would definitely recommend the dealership based on the kind, attentive service we received . He was so communicative and responsible; I would definitely recommend the dealership based on the kind, attentive service we received . More

Helpful 0

Report | Print

Came in not knowing the dealership or salespeople, but Knowing what car I wanted and that the price was fair. We met Eduardo, who walked us through a variety of finance options and dealer care packages. W Knowing what car I wanted and that the price was fair. We met Eduardo, who walked us through a variety of finance options and dealer care packages. We picked what we liked and were out of the dealership 90 minutes after we had showed up initially. More

Helpful 0

Report | Print