Edmund Ruela | Page 2

I am having a huge problem with the rate I was given. I believe I was taken advantage of. They kept saying “you don’t care about the rate right cause you are paying it off” I said of course I care about I believe I was taken advantage of. They kept saying “you don’t care about the rate right cause you are paying it off” I said of course I care about my rate. I received a 2.50% worse rate than my brother who bought the same car 5 days after. I have a 100 point better credit score than him and make 3 times as much. So I feel something was done wrong. And they messed up my brothers financing. Was $736 a month and I told them the math doesn’t add up. 2 hours later they said they messed up and the payment is now $702 so something shady is going on there and I’m going to look into it. More

by jayrat21 Verified Customer Verified Customer

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Horrible person, liar and a scheme artist. I would honestly never in my life recommend going to this dealer I would honestly never in my life recommend going to this dealer More

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Toyota Ramsey is like home. I was referred by my cousin who knows the GE at that location and I can’t be more thankful for buying my car there. They are extremely professional a I was referred by my cousin who knows the GE at that location and I can’t be more thankful for buying my car there. They are extremely professional and when you walk in you feel at home. Emmanuel was my sales person and he is great in getting back to you whenever needed. He’s very ,professional and overall sweet guy. I highly recommend this dealership to anyone that’s looking to purchase a vehicle. More

by medinae123 Verified Customer Verified Customer

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They were very helpful & did what they said they would. Got things we asked for in a timely manner. Got things we asked for in a timely manner. More

by veronicaking61 Verified Customer Verified Customer

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Brian was excellent to deal with. Very responsive and quick to answer questions. Thanks for your help. Very responsive and quick to answer questions. Thanks for your help. More

by jmcbeg2 Verified Customer Verified Customer

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Excellent service and the best value for your money, We worked with Christopher D. such great professional, very knowledgeable, friendly and willing to listen to your needs. Overall the dealer is very nic worked with Christopher D. such great professional, very knowledgeable, friendly and willing to listen to your needs. Overall the dealer is very nice and big, super clean, they offer you coffee and snacks while you wait and everybody is very friendly. They have a good selection of vehicles. Highly recommended! More

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Brian was great. Everyone helped us and very pleasant. Didn't feel pressured at all. Everyone helped us and very pleasant. Didn't feel pressured at all. More

by veronicaking61 Verified Customer Verified Customer

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This was the worst experience I have had with a dealership. They treated me awful! I bought my car 7 months ago and they still haven’t received my registration or documents for my car. I got two ti dealership. They treated me awful! I bought my car 7 months ago and they still haven’t received my registration or documents for my car. I got two ticket violations for riding with expire temp plate. I reached out to the dealer they said they would reimburse me for this and than I went in to get reimbursed and they said they never told me that. After 7 months I told them to unwinds the deal or buy car back. One manager gave a price of 21k but that he needed to talk with the GM but that he wasn’t there that day and promised to call me back the next day. Never called no surprises at all. After a week of me calling and emailing the dealer, I finally showed up and asked them again to buy the car back and they said ok! But now the other manager offered me 13k big difference in a week. The reasoning was that the car market has changed significantly. Laughable right? Car market as hot as it’s ever been. I will never buy here o recommend my worst enemy to buy from here. They are terrible and every one there besides the lady at the front desk are a bunch of inconsiderate people. Save your time in going here. More

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After spending over $70k at this dealer, I have found it near impossible to get calls or texts returned or even the most basic questions answered once they got my money. After weeks of inquiry, they finally near impossible to get calls or texts returned or even the most basic questions answered once they got my money. After weeks of inquiry, they finally sent me a refund for an overcharge but their check is almost $1000 less than it should be. Stay away! In particular, refrain from business with the used car group. I am in the process of filing a complaint with the New Jersey Bureau of Consumer Affairs More

by cardinant Verified Customer Verified Customer

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Rob and homam were fantastic Really easy to work with and very helpful Thanks a lot! and very helpful Thanks a lot! More

by jumana.jabr Verified Customer Verified Customer

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