Edgar Ocampo | Page 2

Edgar was my sales rep when I just purchased my new car, I was in decisive about the car I had which was a chevy and giving me problems. Edgar went above and beyond to help me get a great vehicle and a safe I was in decisive about the car I had which was a chevy and giving me problems. Edgar went above and beyond to help me get a great vehicle and a safe one for my child. He was very honest, and helpful. If you're looking for a vehicle go to Space Coast Honda and ask for Edgar!! More

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Excellent dealership, great service quick and easy! Edgar Ocampo was awesome, very friendly and honest in his approach, highly recommend him! Edgar Ocampo was awesome, very friendly and honest in his approach, highly recommend him! More

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A Happy Customer! I remember getting my new 2020 Honda Accord Sport at Space Coast Honda back in December 2019. Edgar Ocampo was my Sales Rep, and with his excellent c I remember getting my new 2020 Honda Accord Sport at Space Coast Honda back in December 2019. Edgar Ocampo was my Sales Rep, and with his excellent customer service skills, I received a great deal! Recently, I had a horrible experience where my tire blew and came off my car while driving on the main road. I called Space Coast Honda to schedule an appointment for service, but was unsuccessful twice. Luckily, I still had Edgar's business card, so I reached out to him the next day explaining what happened. Edgar spoke to his Manager, John DeMasso, and they got me to come in the same day. I was able to get not only a new tire, but also my vehicle maintenance done in one visit. Thanks Edgar and John for your assistance, I sincerely appreciate it! Thanks as well to the Service Department for a job well done! I highly recommend this dealer! More

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To keep things simplistic, Jeff and his team simply got the service I needed done. Jeff’s kind, professional, and has great and smooth customer service! Thanks for you help Jeff! We appreciate your help! the service I needed done. Jeff’s kind, professional, and has great and smooth customer service! Thanks for you help Jeff! We appreciate your help! More

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Edited review to reflect recent updates: Overall, I had a great experience with majority of the staff. Edgar was my salesman and the buying process was easy smooth and easy. Chad & Darnell did an awesome job great experience with majority of the staff. Edgar was my salesman and the buying process was easy smooth and easy. Chad & Darnell did an awesome job about educating me on my options so that I got the best one possible. My biggest complaint is John DeMasso, to summarize all that happened. Came home with issues with my car that weren’t the most preventable. Edgar my sales man way eager to fix it and for us to bring it in. There was miscommunications in process leading us to having to drive back and forth because (hour commute) times we were supposed to be there to receive service wasn’t the clearest. As the situation got messy I called to speak to leadership to get on the same page with the and was transferred to John. John instead of being compassionate and helpful wanted to debate with me justifying the miscommunications and justifying why there was roaches in my car. I mentioned reviewing the situation and John blew up saying that he’s not going to help me and that I can take my car home. After seeing my reviews, John calls me yelling calling me a liar, saying that he never said he wouldn’t help me, which he did. John tried to negotiate helping me for me to take down my review, and made a bunch on unnecessary comments like “I’m 40 and your 25, you should grow up, you choose to buy this car” what does that even mean, i don’t know haha. I refused to take it down and John proceeded to brag about how this isn’t his first bad review and how he know how to talk his way out of it in the response. Darnell & Chad called me the next day apologizing for the situation. They were off that day and wanted to make things right by servicing my car. They were super kind & genuine, giving me clear instructions on how they plan to fix it. I’d hate to trash my whole experience for one person, minus the John incident my buying experience was very pleasant. I don’t regret buying my car from there. I really did not like my experience with John DeMasso at all, he should take a class on emotional intelligence & customer service. Overall I’d buy from them again, and would recommend them, I just wouldn’t work with John. More

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Edgar Ocampo went out of his way to make our car buying experience very pleasant. Additionally, Edgar made it a point to follow up with us to insure that we were completely satisfied with our new car purch experience very pleasant. Additionally, Edgar made it a point to follow up with us to insure that we were completely satisfied with our new car purchase. This is why we continue to return to Space Coast Honda for our transportation needs. More

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The entire experience was exceptional. The welcome receptionist to the salesperson. Everyone was very courteous and friendly. The welcome receptionist to the salesperson. Everyone was very courteous and friendly. More

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Edgar was very helpful and very Pleasant to work with. We enjoy our new car. We enjoy our new car. More

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Just purchased my 2022 Honda CRV today. I was extremely pleased with the dealership. Pesronnel were professional, friendly and extremely helpful. Edgar Ocampo was geat to work with. He was I was extremely pleased with the dealership. Pesronnel were professional, friendly and extremely helpful. Edgar Ocampo was geat to work with. He was very knowledgeable, helpful, and kept me apprised of when the car would be delivered. Highly recommend Space Coast Honda and Edgar to anyone looking for a new Honda. More

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Edgar has been helpful in all three of my interactions at space coast Honda. He is knowledgeable and makes my deals fast and painless. Thank you Edgar for all the service with a smile. space coast Honda. He is knowledgeable and makes my deals fast and painless. Thank you Edgar for all the service with a smile. More

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