Eddie Huerta

Clear, to the point, no high pressure and willing to answer any questions we had including OTD pricing. Ken let my wife and I take as much time to test drive several vehicles. Ken was able to find me answer any questions we had including OTD pricing. Ken let my wife and I take as much time to test drive several vehicles. Ken was able to find me the exact model at another location, with the exact exterior and interior color, and gave me a great price. It was the first time in quite some time that I didn't feel abused, ripped off, insulted, or stuck with add-ons that I didn't ask for. Ken knew the cars, was able to answer all of our questions, didn't mind we drove several models, and didn't mind that we took our time looking around the lot. We decided to narrow our choices to three, and there was no high pressure to buy the higher-priced vehicle, and Ken seemed happy to sell me any car, regardless of the MSRP. I appreciated his positive relaxed approach. This was a much better experience than I had at a different Honda dealership. Thank you Ken, Mike, and Eddie for making this a great experience. More

Helpful 0

Report | Print

Joe was great! He was very informative and went out of his way. Will recommend. He was very informative and went out of his way. Will recommend. More

Helpful 0

Report | Print

Chris in service and Tarek in sales were fantastic! Both men were extremely helpful and kind. They made me feel like a valued customer. They explored all options for both service and sales. As a wo Both men were extremely helpful and kind. They made me feel like a valued customer. They explored all options for both service and sales. As a woman, I am always afraid that my lack of automotive knowledge might be exploited. Definitely NOT THE CASE here. Chris and Tarek worked to find me the best value in the service and sales departments respectively. Eddie in finance was also extremely personable and kind. I will be a loyal customer of Honda of Joliet for many years! More

Helpful 0

Report | Print

Thanks Joe for helping me get my HR-V! You were patient and kind during the whole process! You were patient and kind during the whole process! More

Helpful 0

Report | Print

The whole car purchasing experience at Honda Joliet was great! They were short on staff (Friday) but the salesperson Joe, really knew what he was doing, taking care of multiple customer at once, yet things great! They were short on staff (Friday) but the salesperson Joe, really knew what he was doing, taking care of multiple customer at once, yet things were moving along smoothly and that he was still being thoughtful and understanding throughout the process. The financial department was stress-free, quick and before I know it, I was driving home very happy. Unfortunately their service department needed some work on how to better communicate with their costumers and to keep us informed. We had to returned the car in for repairs after weeks of owning it. We put in a lot of money towards the car and that we should know all of the details while the car is in service for a long period of time (almost 3 weeks in this case). Again Joe was there to informed me of the situation and gave me some clarification and updates so that I feel more at ease. I'm still giving this a 5 star since this was intended to be a sales review, but at the same time they need to know how I felt about their service department. More

Helpful 0

Report | Print

We had a great experience. Chris was very low pressure, thorough, and professional. I will be recommending him to others! Thank you again, Chris! Chris was very low pressure, thorough, and professional. I will be recommending him to others! Thank you again, Chris! More

Helpful 0

Report | Print

Couldn’t have asked for a better experience, I have been shopping around and by far had the best experience HERE! Everybody I worked with was friendly and was happy to be doing business with me. The process shopping around and by far had the best experience HERE! Everybody I worked with was friendly and was happy to be doing business with me. The process was made easy and at the end of the day my new Jeep Grand Cherokee was beautifully cleaned. More

Helpful 1

Report | Print

If you’re going to visit Honda of Joliet, make sure you make an appointment with Francisco. He was great to work with. He’s not your typical car salesman. He does what he can to earn your business and does make an appointment with Francisco. He was great to work with. He’s not your typical car salesman. He does what he can to earn your business and does not pressure you into a sale. Great experience buying my dream car. More

Helpful 0

Report | Print

Joe was amazing and really easy to work with. He listened to our concerns and really made sure he got us to the best possible outcome. Not only did he help us but he also helped another group of He listened to our concerns and really made sure he got us to the best possible outcome. Not only did he help us but he also helped another group of people at the same time and still got us out of there fairly quick even on a Saturday! Thank you joe for our new to us Honda odyssey More

Helpful 0

Report | Print

It was a good experience buying a new car in joliet, sales man was polite. sales man was polite. More

Helpful 0

Report | Print