143 Reviews
Write a Review143 Reviews of Eddie Haddad
May 11, 2021
No deals or incentives! You pay sticker price. They were not up front about the veteran discount. It only applies to certain veterans, not all veterans but they won't tell you that until it's time to sign. not up front about the veteran discount. It only applies to certain veterans, not all veterans but they won't tell you that until it's time to sign. They also had me pay for transporting a vehicle from one dealer to theirs so that I could purchase it. Again, they don't tell you that you are responsible for paying for this transportation until it's time to sign. Also, if you don't give them a 5 star rating, they will call you and ask you to revise your rating. They did exactly this and I refused. So somehow, they contacted DealerRater and had my review removed. So here I am revising my review. I had given them 2 stars but I have reduced it to 1 because you can not believe any of their reviews. They are apparently altered in their favor. They have the bad reviews removed. Probably have this one removed too. David Ivey. More
May 10, 2021
I have been doing business with Truck City Ford for many years now and have bought several vehicles from them. It is a pleasure doing business with them and we have had nothing but great experiences with bu years now and have bought several vehicles from them. It is a pleasure doing business with them and we have had nothing but great experiences with buying new vehicles and with the service department. More
Other Employees Tagged: Scott Robinson , Daniel in the service department
May 06, 2021
I don't know if I can find the right words to describe how amazing this dealership, all of the folks that work there and especially Eddie Haddad are when it comes to customer service and being genuinely g how amazing this dealership, all of the folks that work there and especially Eddie Haddad are when it comes to customer service and being genuinely great people! I went in looking for a new Bronco Sport and spent quite a bit of time at the dealership. Eddie is the absolute best and I've never been to a dealership where everyone there didn't act and behave like the typical/cliche car salesmen. They took care of me while they sourced the vehicle that I wanted from another nearby dealership - going as far as feeding me lunch. There was no nonsense/B.S. tactics. These folks are honest, humble and ethical. They really care about the customer and their experience and will go above and beyond. I wish every previous car buying experience was like this. I'm new to the Austin area and would recommend to absolutely anyone to go to Truck City Ford. Hands down, the best! More