Eddie Fagan
Eddie Fagan at Hyundai of Cool Springs
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Eddie Fagan

Sales Manager

Hyundai of Cool Springs

201 Comtide Court
Franklin, TN 37067

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5.0
14 Reviews

Dealership Experience

3 yrs, 2 mos

5.0

14 Reviews

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14 Reviews of Eddie Fagan

June 30, 2023

Dealership Rating
Employee Rating

Very satisfied with all phases of my recent purchase from Cool Springs Hyundai. All the staff, and especially Sonny, did a great job. He made sure my new purchase went smoothly, had the vehicle in spotless c More

by JerryWOwens52
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino, Sonny Farmer

Jul 03, 2023

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Thanks for the recommendation, and have an amazing day!

May 27, 2023

Dealership Rating
Employee Rating

Very friendly staff. Seller explained everything easy to understand. Seller made sure I liked the car and did not pressure me at all. More

by sanders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino, Sonny Farmer

May 30, 2023

Hyundai of Cool Springs responded

Hi Sanders, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 13, 2023

Dealership Rating
Employee Rating

Friendly atmosphere. Good people including sales, management, and finance. Pleasure to work with! Got a good deal too! More

by ejsommer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino, Sonny Farmer

May 15, 2023

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 20, 2023

Dealership Rating
Employee Rating

I was promptly greeted by Sonny Farmer shortly after we entered the dealer ship. We were shown several of the model car we were interested in. He was very helpful through the entire process as was the sale More

by smfrktn44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sonny Farmer

Apr 27, 2023

Hyundai of Cool Springs responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Hyundai of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. We truly appreciate your business and look forward to your next visit!

February 14, 2023

Dealership Rating
Employee Rating

Sonny presented himself on the very first day as a true professional. His knowledge of the vehicle and the sales process are above the rest. We truly appreciate his support in our vehicle purchase. More

by Skidkid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonny Farmer, Brandon Alexander

Feb 17, 2023

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

Dealership Rating
Employee Rating

Everyone was great and easy to work with, I would definitely recommend anyone looking for a new vehicle to come see Sonny. More

by reroberson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino, Sonny Farmer

Jan 23, 2023

Hyundai of Cool Springs responded

Hi Reroberson, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 26, 2022

Dealership Rating
Employee Rating

Sonny was fantastic from start to finish. Truly a tremendous car buying experience. Carl the GM was able to help us seal the deal and really worked with me to make the car I wanted fit in my More

by cjakeingrassia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl Helm, Sonny Farmer , Chad

Nov 28, 2022

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! We hope you have a great day!

November 11, 2022

Dealership Rating
Employee Rating

Great working with Sonny and finance manager! Love my new car and features. Recommend highly. More

by Hjhubbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2022

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thanks for the recommendation, and have an amazing day!

October 31, 2022

Dealership Rating
Employee Rating

Sonny worked hard to help me get the vehicle I wanted to get. Really enjoying the new vehicle. More

by Zoolander83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sonny Farmer

Nov 07, 2022

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2022

Dealership Rating
Employee Rating

Great people, peyton is a awesome person! He took the time to answer all my questions. He went the extra mile with customer service! More

by Chefwhipple957
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peyton Williams

Oct 17, 2022

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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