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Eddie Church

Overview Reviews (322)

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Eddie Church | Page 3

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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4.9

322 Reviews

Overview Reviews (322)

Dealership Experience

8 yrs, 3 mos

4.9

322 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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322 Reviews of Eddie Church

August 06, 2023

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Employee Rating

The service representative was very courteous and kept me well informed throughout the service process. well informed throughout the service process. More

by JJftomTX

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Recommend Dealer

Yes

Helpful 0

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Aug 07, 2023 -

Bill Utter Ford responded

We're glad to know that our service team at Bill Utter Ford was able to keep you well-informed throughout the process. Thanks for sharing your positive experience with us and we hope to see you again down the road!

August 04, 2023

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Employee Rating

Eddie was great to work with. He kept me informed about my vehicle status and issue. He kept me informed about my vehicle status and issue. More

by piercegang

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Recommend Dealer

Yes

Helpful 0

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Aug 07, 2023 -

Bill Utter Ford responded

We are happy to read that Eddie was a pleasure to work with and provided great communication regarding the status of your vehicle. Thank you for choosing Bill Utter Ford and leaving a five-star review.

August 04, 2023

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Employee Rating

Mark Johnson and Eddie in service at Bill Utter were top notch. I was treated with respect and professionalism. They kept me well informed throughout the repair process. notch. I was treated with respect and professionalism. They kept me well informed throughout the repair process. More

by bvandiver74

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Mark Johnson

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Aug 07, 2023 -

Bill Utter Ford responded

We're glad to know that Mark and Eddie provided top-notch service during your visit at Bill Utter Ford. We always aim for professionalism and keeping our customers informed throughout the process. Thanks for sharing!

July 21, 2023

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Eddie Church is the best. Great customer service. Truck running good again. Always a please doing business with you all. Great customer service. Truck running good again. Always a please doing business with you all. More

by tom

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Recommend Dealer

Yes

Helpful 0

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Jul 21, 2023 -

Bill Utter Ford responded

Tom, thank you for the kind words! We're glad to hear that Eddie provided great service here at Bill Utter Ford and got your truck running smoothly. It's always a pleasure doing business with you as well. Until next time!

July 17, 2023

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Great place as always. Cool staff and great service advisers. Always trust these guys. Nice Cool staff and great service advisers. Always trust these guys. Nice More

by robdeanlee

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Danny Morris, Greg Hall

Helpful 0

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Jul 18, 2023 -

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford! We truly appreciate your feedback!

June 29, 2023

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The folks at Bill Utter Ford in Denton, TX, take the time to take care of the Customer. Alexa Scott, Service Advisor, is an excellent member of your Team! Alexa kept me informed of my vehicle and to time to take care of the Customer. Alexa Scott, Service Advisor, is an excellent member of your Team! Alexa kept me informed of my vehicle and took the time to explain the service being performed. Alexa is a valuable member of the Bill Utter Team! She deserves five stars! More

by deutschlandtx

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Danny Morris , Christina Flook, Ralph

Helpful 0

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Jun 30, 2023 -

Bill Utter Ford responded

Thank you for the great review! We're so glad to hear that our team at Bill Utter Ford, especially Alexa, provided excellent service and kept you informed throughout your visit. We appreciate your kind words and look forward to assisting you in the future. Have a wonderful day!

June 27, 2023

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This dealership ranks at the top as far as I’m concerned ! My grandfather bought a Ford from Bill Utter way back when and drive up from Houston to do so. ! My grandfather bought a Ford from Bill Utter way back when and drive up from Houston to do so. More

by Bobby H.

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Greg Hall

Helpful 0

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Jun 27, 2023 -

Bill Utter Ford responded

Bobby, thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

June 22, 2023

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Eddie is a great service rep Service dept very quick and thorough Received truck on time and clean thorough Received truck on time and clean More

by Jkselectricinc

Service Price Transparency

Recommend Dealer

Yes

Helpful 0

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Jun 22, 2023 -

Bill Utter Ford responded

We are thrilled to hear that Eddie and our service team provided top-notch care to you and your vehicle! Thank you so much for sharing and leaving Bill Utter Ford a five-star review. Until next time!

May 25, 2023

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The service team provided excellent service on my F150. They were friendly, efficient, and gave me exactly what I needed. They were friendly, efficient, and gave me exactly what I needed. More

by snydert

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Recommend Dealer

Yes

Helpful 0

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May 26, 2023 -

Bill Utter Ford responded

We're thrilled to hear about your great experience with our service team at Bill Utter Ford working on your F-150. Thank you for taking the time to share. We look forward to seeing you again down the road.

May 05, 2023

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Employee Rating

My service advisor,Eddie, was very helpful and kept me informed on the progress of my repair. informed on the progress of my repair. More

by wvanclose

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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May 05, 2023 -

Bill Utter Ford responded

We're delighted you enjoyed working with Eddie and our team at Bill Utter Ford! Thank you so much for sharing this supportive feedback!

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Eddie Church | Page 3

Service Advisor

Bill Utter Ford

322 Reviews of Eddie Church

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