Eddie Brown

I had positive experiences at the dealership before. However, todays visit was terrible. I brought my car for a 10,000 miles maintenance visit. I was told I would be contacted on the phone (text) whe However, todays visit was terrible. I brought my car for a 10,000 miles maintenance visit. I was told I would be contacted on the phone (text) when it was completed. 1.5 hours later, I was still patiently waiting in the waiting room. Finally I decided to check and explained to the receptionist how long I was waiting. The receptionist had absolutely no empathy or compassion for my long wait. She seemed to have missed my folder. The car was ready for a while but no one has contacted me. No one apologized for my long waiting. In fact the receptionist and the technician were laughing about it - it seemed it was funny to them that my folder was missed. It did not matter that I was waiting for so long. There was empathy or understanding for my long and unnecessary waiting and no explanation. I felt very disrespected. Customers and people in general should not be treated this way! The reception area is very nice and is even decorated with fresh flowers. However, none of this matters whey you have rude people working for you! More

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Anderson is a great dealership to buy from. The entire staff of sales and service personnel are friendly and professional. Frank (Bleers) in sales, Eddie and Ryan in service are, in particula The entire staff of sales and service personnel are friendly and professional. Frank (Bleers) in sales, Eddie and Ryan in service are, in particular, a couple of the staff I believe to be exemplary! They treat the customer as well AFTER the sales as they did before. It's one of the reasons I go back when I'm ready to buy! More

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Steve Anderson and Ben Bleed were amazing to work with!! Made the process so easy and hassle free! I would highly recommend them! This is the second car we bought from them and will continue to go back! Made the process so easy and hassle free! I would highly recommend them! This is the second car we bought from them and will continue to go back! More

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