Eddie Brady
Eddie Brady at Diamond Chevrolet of San Bernardino
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Eddie Brady

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.1
22 Reviews
4.1

22 Reviews

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22 Reviews of Eddie Brady

June 02, 2024

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Edi was very professional, I really appreciate his help, he got us in and out promptly, very satisfied with the service. More

by Angie
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Recommend Dealer
Yes

June 01, 2024

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The service team will sit on your car for months and lie to you about why it’s not done. The mechanics are incompetent. Glorified parts changers. When they do repair your vehicle they leave the area greasy. More

by aadaire7
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Recommend Dealer
No

May 31, 2024

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They Kept my truck for almost 2 weeks with no courtesy car. Terrible service and terrible pricing. 1500 to change a thermostat. I saw someone on YouTube change it in 30 minutes. More

by adrianh0419
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Recommend Dealer
No

May 31, 2024

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The minute we arrived I was ask what was I there and right away they took care of my car and work on it right at that moment we were very please with the service you provide. More

by RBARRANCO
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Recommend Dealer
Yes

May 30, 2024

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The customer service here is crazy awesome, the employees are all very helpful and friendly. Stop on by for some wonderful friendly customer service 🙂 More

by MARKISEKINGZEROOO
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Trish Wilson

May 31, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words about our customer service at Diamond Chevrolet of San Bernardino! I am thrilled to hear that you had a wonderful experience with our helpful and friendly team. I appreciate your support and look forward to welcoming you back in the future. Drive safely! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 24, 2024

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Kind, Timely, Efficient was my service. They provide quality service on multiple occasions. Great service More

by AYL
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Recommend Dealer
Yes

Other Employees Tagged: litzy was good as well

May 25, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for the positive feedback! I am delighted to hear that you had kind, timely, and efficient service at Diamond Chevrolet of San Bernardino. I appreciate your continued trust in us for quality service. Looking forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 24, 2024

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Disappointed with mechanics, workmanship, had to come back four times because of workmanship and damages to vehicle from mechanic More

by Charles
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Recommend Dealer
No
May 29, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback, Charles. We're disappointed to hear about the challenges you experienced with the mechanics and workmanship at Diamond Chevrolet of San Bernardino. Your satisfaction is important to us, and we value your feedback. Please reach out to me directly so we can work towards a resolution that leaves you with a positive experience. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 23, 2024

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Employee Rating

We were helped out by Eddie. . really professional and very helpful, he explained everything clearly and made sure we understood before we left. More

by ramirez.mayra79
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for the 5-star review, Mayra! We're thrilled to hear Eddie provided you with professional and clear assistance at Diamond Chevrolet of San Bernardino. We appreciate your feedback and look forward to helping you again in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 18, 2024

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Employee Rating

I paid for a brake change and when I pick up my truck it keeps making noise on the brakes More

by DIAMOND5
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Recommend Dealer
No
May 21, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate you bringing this to my attention. At Diamond Chevrolet of San Bernardino, I strive to provide top-notch service, and I regret to hear about your experience with the brake change on your truck. Please reach out to me so I can address and resolve this matter promptly. Our team is committed to ensuring the highest standards are met and your satisfaction is paramount. Thank you for your feedback. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 16, 2024

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Employee Rating

Gave me bad service did not fix my problem? I thought there were professionals , eventually they were not. More

by JT67TREVINO
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Nathan Cooke, Trish Wilson , Martin Ramos

May 18, 2024

Diamond Chevrolet of San Bernardino responded

We are disappointed to hear about your experience at Diamond Chevrolet of San Bernardino. We take all feedback seriously and would like to learn more about your specific situation. Please reach out to me at your earliest convenience so we can discuss your concerns and work towards a resolution. Thank you for bringing this to my attention. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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