Ed Hayes | Page 15

Customer Service I came to look at two Scions today. The customer service here was far better than any other dealers I have been to. Ed Hayes truly helped me understan I came to look at two Scions today. The customer service here was far better than any other dealers I have been to. Ed Hayes truly helped me understand more about the cars I was looking at and aided me in looking at all the aspects of my decision. I'd like to give two thumbs up to Ed and the dealership! More

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Great Place to Buy I had a great experience buying a car from this dealership. Everyone was very friendly and respectful. Being a younger buyer I did not know what to ex I had a great experience buying a car from this dealership. Everyone was very friendly and respectful. Being a younger buyer I did not know what to expect but the level of professionalism was certainly welcome. I was treated very well from the moment I stepped in to after signing the paperwork; I felt my car-buying experience was very much about me as a consumer. Since I was not from the immediate area I can say that the back-and-fourth communication and coordination was top notch and the staff I dealt with helped me every step of the way. I would certainly recommend this dealership and I look forward to doing business with them again! More

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I visited several dealerships before deciding to purchase my new car from Toyota of Braintree. They were by far the most friendly and fair dealer. From the moment I walked in I felt relaxed and at ease, unli my new car from Toyota of Braintree. They were by far the most friendly and fair dealer. From the moment I walked in I felt relaxed and at ease, unlike the typical anxiety I had gotten from previous dealers. The first offer I had received was more than fair for both the new car purchase and trade-in. Ed and Mark were fantastic to work with, I am so happy with my new car. I would highly recommend this dealership to anyone, I know in the future I will definitely be purchasing another car from here. Thank you for your great service! More

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I am submitting one of the highest ratings for this dealership based on my recent purchase of a Toyota Highlander. Everyone working at this dealership was incredibly professional, courteous and nothin dealership based on my recent purchase of a Toyota Highlander. Everyone working at this dealership was incredibly professional, courteous and nothing but helpful...especially Ed Hayes and his manager Bob Keogh. Other dealerships should learn from this that it's all about making the experience as professionally accommodating and painless for the end customer and hey, a sense of humor can go a long way in making the car buying experience much more pleasurable than many have experienced in the past. The entire process was very done very quickly and as I was going to leave, it was detected that the battery seemed somewhat weak. With not an eyebrow raised from me, the battery was replaced with a brand-new battery and I was on my way in 30 minutes. Thanks guys! Stellar! John Cardarelli More

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I had a great experience buying my car at Toyota of Braintree, My salesman was Ed Hayes. Ed was GREAT! He answered all my questions, Helping me get a good deal, I also had the pleasure of working wit Braintree, My salesman was Ed Hayes. Ed was GREAT! He answered all my questions, Helping me get a good deal, I also had the pleasure of working with Mark one of the Manager's. Again one of the nicest people you will ever meet, he worked with me on some issues, but Mark saw to it that I was not going to leave his property in a vehicle that was not safe! This right here told me that Toyota of Braintree was the RIGHT PLACE TO PURCHASE A CAR! They care about there clients.. But it got even better when I got into financing and met Wallace who knew I was meeting my Santa Claus!! He got me such a great deal I wanted to jump up and down.. Thanks again Wallace your my hero! And to the Toyota of Braintree Thank you again!!! , More

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This was our 4th time leasing a vehicle at this dealership. Everyone is really friendly and accommodating. We ended leasing a Rav4 which I love. I went in thinking of a camry but the receptionist s dealership. Everyone is really friendly and accommodating. We ended leasing a Rav4 which I love. I went in thinking of a camry but the receptionist suggested the Rav4 because she has one and loves it. Once I drove it I knew that's what I wanted. We worked with Ed who couldn't have been nicer. He even let us test drive during a snowstorm. This dealership will be getting our business for a long time. More

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