Ed Barnes | Page 22
Service Advisor
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
Specialties & Trainings
ASE Certified Service Advisor
217 Reviews
Write a Review217 Reviews of Ed Barnes
March 04, 2021
Employees were not wearing PPE. There were shields in place at service mgr’s desks but no PPE for when they stepped away from desk. Used same pens for signature of work orders. Wasn’t able to find issue place at service mgr’s desks but no PPE for when they stepped away from desk. Used same pens for signature of work orders. Wasn’t able to find issue with cloudy rear view mirror camera image. Did not attempt to wash truck, first service sinc purchase, nor fill fuel tank per email I received from Jim Ellis Service.. More
February 04, 2021
I had shared an experience with the dealership and they went above and beyond to fix the situation and make it right! Very impressed and look forward to using this dealer again in the future. They definit went above and beyond to fix the situation and make it right! Very impressed and look forward to using this dealer again in the future. They definitely care. More
Other Employees Tagged: Sean Garrett
January 19, 2021
Easy to schedule an appointment; courteous staff; area was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. More
January 12, 2021
My car was in the shop for 2 days and no one even looked at it. The scheduler should have told me about the backlog. Picked up the car and took it to a local garage. Work completed in 2 hours for $400. Ed at it. The scheduler should have told me about the backlog. Picked up the car and took it to a local garage. Work completed in 2 hours for $400. Ed Barnes was nice and probably did the best he could but at the end of the day he couldn’t help me. More