196 Reviews
Write a Review196 Reviews of Dylan Roberts
April 15, 2021
Fast and timely. Great customer service. Great communication. Would definitely and have recommended to everybody I know. Dylan greeted me at my car fifteen minutes before opening. Checked me in wi communication. Would definitely and have recommended to everybody I know. Dylan greeted me at my car fifteen minutes before opening. Checked me in without issue before opening. Took my inputs about having limited time and hit a home run on timing. Ended up getting back to work fifteen minutes earlier than needed. A+** More
Other Employees Tagged: Elle Cervantes, Michael Torres, Joshua Vasquez, Damian Escobedo, Tony Mattingly
April 10, 2021
Dylan was very professional, polite and easy to talk to. He was able to solve our problem very quickly. We were happy to pick up our car the same day we dropped it off. He was able to solve our problem very quickly. We were happy to pick up our car the same day we dropped it off. More
April 09, 2021
Dylan was extremely courteous, friendly, and helpful. He did a great job keeping in contact and resolving outstanding recall issues. Great work Tustin Mazda and thank you! did a great job keeping in contact and resolving outstanding recall issues. Great work Tustin Mazda and thank you! More
April 01, 2021
Dylan is always friendly, he goes above and beyond, to accommodate any concerns or and if any recommendations that my vehicle may need. Is always my pleasure to be help by someone so friendly and knowledg accommodate any concerns or and if any recommendations that my vehicle may need. Is always my pleasure to be help by someone so friendly and knowledgeable. More
March 31, 2021
Dylan Roberts was awesome to work with. The team at Tustin Mazda provided great updates, including a video inspection of my car to showcase the service. This was the best dealership service experience Tustin Mazda provided great updates, including a video inspection of my car to showcase the service. This was the best dealership service experience I've had. More
March 26, 2021
Clearly explained the state of my car with helpful advice about when certain services will be needed in the future. I'm also appreciative that he gave me an accurate time estimate so that I could plan my day about when certain services will be needed in the future. I'm also appreciative that he gave me an accurate time estimate so that I could plan my day accordingly. More
March 25, 2021
I cannot say enough good things about Dylan Roberts or Tustin Mazda! I love how I’m treated there by everyone I’m treated like I’m a Sister or a Daughter and given the best care! For me it is worth going Tustin Mazda! I love how I’m treated there by everyone I’m treated like I’m a Sister or a Daughter and given the best care! For me it is worth going back because of how they make me feel safe and cared for ! Dylan is such a gentleman and it’s so rare to see that nowadays that him alone would bring me coming back! Thank you Tustin Mazda and Dylan for making a CRAZY car situation easier to deal with because I don’t feel like I’m being possibly overpriced etc! FIVE STARS NOT ENOUGH! For either the dealership or Dylan that man deserves a raise ! More
Other Employees Tagged: Elle Cervantes, Michael Torres, Joshua Vasquez, Damian Escobedo, Tony Mattingly
March 25, 2021
Dylan and the dealership service department went above and beyond in helping to get a defective slightly out-of-warranty item on my Mazda 6 replaced at minimal cost. Thank you for doing such a great job a and beyond in helping to get a defective slightly out-of-warranty item on my Mazda 6 replaced at minimal cost. Thank you for doing such a great job and appreciating your customers. More
March 25, 2021
Dylan and the team at Tustin Mazda are the best. They make everything so easy I wouldn't dream about bringing my car anywhere else. make everything so easy I wouldn't dream about bringing my car anywhere else. More
Other Employees Tagged: Joshua Wheelan, Elle Cervantes, Michael Torres, Joshua Vasquez, Damian Escobedo, Tony Mattingly